After six phone calls with no success we used the live chat option. I asked one question then they cut me off with a message telling me to call the airlines if we have any more questions.

We proceeded to call again it took 5 phone calls before I was able to speak with a live person. I asked her for help we could not figure out how I messed up our reservation for 6. She said we only had four, I told her that can’t be correct we have the confirmation number for 6 and was billed for 6. She told me to go on line and book two more.

I said that would be reservations for 8, all I heard was beeping she hung up on me as well. We will NOT recommend this airline Allegiant Air employees have awful customer service!!!

They asked me to repeat both my cell and home number so I know they have our contact info and did not try to return my call.

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