Allegiant Air - Wheel on my luggage broke off

404 of 808 Allegiant Air reviews

When I went to retrieve my luggage from the carousel the wheel was broken off the bag.No one tagged it or said anything.

I had to drag it along and it was extra heavy as I paid the $50.00 for over the limit. I think a credit should be issued for a good bag that is now in the garbage.

This was my first flight with Allegiant which I thought was great all the way till the end of my flight when I encountered this.My name is Donna Puleo, my phone is 727-250-5109 my email is dpuleo2@tampabay.rr.com

This review is a subjective opinion of a user.
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More Review Details

Website
Price Affordability

  • What I liked
    • Fast and curtious service
  • What I disliked
    • Baggage handling

Reason of review:
Damaged or defective
Preferred solution:
compensasion for the bag
Monetary loss:
$100
Product or service
Allegiant Baggage Policy
Review category
Transport
review #667749

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404 of 808 Allegiant Air reviews
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Jul 19, 2015 #1009526

You should remove your personal information, Ms Puleo. Bummer about your bag tho. Did you speak to guest services? Seems like this should have been addressed before you left the airport.

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Jul 19, 2015 #1009525

You should remove your personal information, Ms Puleo. Bummer about your bag tho. Did you speak to guest services? Seems like this should have been addressed before you left the airport.

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