When I went to retrieve my luggage from the carousel the wheel was broken off the bag. No one tagged it or said anything.
I had to drag it along and it was extra heavy as I paid the $50.00 for over the limit. I think a credit should be issued for a good bag that is now in the garbage.
This was my first flight with Allegiant which I thought was great all the way till the end of my flight when I encountered this. My name is Donna Puleo, my phone is 727-250-5109 my email is firstname.lastname@example.org
Product or Service Mentioned: Allegiant Air Baggage Policy.
Reason of review: Damaged or defective.
Monetary Loss: $100.
Preferred solution: compensasion for the bag.
I liked: Fast and curtious service.
I didn't like: Baggage handling.