Hazen, North Dakota
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

First the airline attendants are rude and apparently pissed off because they have to actually work at their jobs. The air being piped into the cabin was so toxic from a disgustingly strong odor of cheap dollar store perfume or air freshener.

When we landed, the smell turned to a strong odor of fuel..STRONg, Everyone was trying to get off the plane as fast as they could...the stewardesses just sat like it was an everyday happening...scary! Called customer service to complain, the heavily accented woman on the other end, Angell, not only denied that there was a perfume smell and fuel smell and then got very irate about it, not just rude IRATE I have the conversation so if you want to give it a listen, contact me, I've sent a letter to the customer complaint department (a 9 digit PO Box # right!).

This person wrote the review because of "you should warn passengers before they buy tickets and are 10,000 fett in the air about the toxic perfume smells you're piping into the plane, must be to cover up the fuel smells that came thru the vents " at Allegiant Air. Reviewer claimed that he or she lost $700 and wants Allegiant Air to offer any options to resolve the issue.

The most disappointing in user's experience was rude servants, fuel smell coming thru the vents, toxic pefume smell used to cover fuel smell and added charges. Author liked the most direct flights at an affordable price and arived alive. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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