Flight to Ft Lauderdale from Belleville, IL was delayed over an hour, waited for luggage upon arrival over an hour. Then received several calls from Alegiante that they had our luggage from Ft Lauderdale, Grand Rapids and Las Vegas when we had already received our bags.
Then on return flight back to Belleville, IL from Ft Lauderdale, received text that flight was delayed from 7:40 to 8:30 when in fact they were on time so missed flight even they claimed we were paged.
And could only get us back 3 days later for $75 each passenger. Customer Service was rude and uncooperative.
Product or Service Mentioned: Allegiant Air Flight 1767.
Reason of review: Order processing issue.