Allegiant Air - Smoke filled cabin, no word from captain or crew, had to exit from the wing! no apology or any compensation in any way
upon landing in Boise, flight 330 6/12/15 the cabin first filled with petroleum smelling vapors, which was burning eyes and making it difficult to breath.then the cabin filled with smoke.
The passengers panicked with not a single word from captain or crew. we exited through the emergency doors onto the wing where the baggage guys got us down. we heard NOTHING from the airline by way of explanation, apology, vouchers for another airline for our return..NOTHING!. someone from safety called later to get our story, and tried to spin it that it was merely condensation.
no way, not possible. we were extremely anxious about our return flight on Allegiant as just the previous week one of their planes made an emergency landing for the same reason in Florida..
Horrible experience!and even more horrible is their lack of consumer contact, customer service.
More Review Details
|Number of Destinations|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
What I liked
What I disliked
- Customer service
- Dangerous conditions
- Pricing misrepresentation
- Long hold time for calls
- Getting on a broken plane
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "June 8, 2015 flight from Pittsburgh to Jacksonville flight 868 scheduled for 235pm after multiple announcments of delays they had passengers line up as the plane was going to land,..."
- "My parents and I took Megabus from Bristol to London and we have had the worst experience EVER. A group of barbarians (from the jungle/forest) were shouting throughout the journey..."
- "At the time of this writing China Eastern's website + customer service are hopelessly broken. Broken, as in impossible to use to perform even the most basic tasks, in almost..."
- "BEWARE BEWARE BEWARE. A SELLER SOLD ME A WATCH AND WHEN IT ARRIVED IT WAS NOT EVEN THE SAME WATCH, NOR WAS IT AUTHENTIC. I RETURNED IT TO TRADESY AND..."
- "To whom it may concern, We have been in business for over 25 years and take pride in our excellent customer service and high Quality products. The Customer purchased an..."
- "I purchased my PetPlan dog plan on June 9, 2009, pre-paid for quarterly coverage and was charged after the 24 hour hold on June 10, 2009. A few weeks later..."
- "Hi i placed a order at 6:00pm today on December 2nd and the rep told me it will be about 20-30 minute wait for my order,i went to Dominos pizza..."
- "I purchased a North Trail 21FBS in May of 2015 from Camping World of Kissimmee, FL. Right off the batthe 120v. heater didnt work on AC, Shower head was clogged..."
- "Got a car at Luton Airport GM while raining and couldn't check it thoroughly. When I returned it they found these scratches and charged me 688 GBP! And the GM..."