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New to flying, have questions about my flight | Allegiant Air review

my confirmation # is 9DG6SV...can you tell me if I have a carry on bag included. I though I reserved for one free bag but it does not show on my info. Also will I also be able to have a small purse
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Review
#1699975 Review #1699975 is a subjective opinion of poster.
1.0
Details

Update by user Jan 03

Here we are on January 3, 2020 - almost 2 months later. No contact from Allegiant - no resolution! What a surprise - they don't care!

Original review posted by user Nov 04, 2019

We arrived in Belleville happy and ready to head to Florida - then the day from *** began!not!! Bags we purchased and sized for personal...
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Review
#1699006 Review #1699006 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Pros
  • Price i thought
Cons
  • Unresponsive customer service and inability to get a refund
  • Unable to contact customer service
  • Hidden fees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Oversized carryon
  • Allegiant Seats

October 31 2019 flight 1649 | Allegiant Air review from Venice, Florida

5.0
Details
Resolved wonderfully by Vicki. Thanks to her. Very nice & helpful agent.
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Review
#1697564 Review #1697564 is a subjective opinion of poster.

Need to change flight for one passenger | Allegiant Air review from Atlanta, Georgia

Wrong number did not reach customer service
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Review
#1696092 Review #1696092 is a subjective opinion of poster.
2.0
Details
On October 21, 2019 I was a passenger on flight 2014 departing from Bradenton/Sarasota airport at 12:16. There was a slight delay in the flight. I loaded in zone 5 at gate B9. Shortly after entering the plane, I realized I had left my coat at the gate-just feet away.It...
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4 comments
Anonymous
#1790658

Your coat your responsibility.Once on the aircraft you are in a secured area and can’t leave without being escorted obviously for security reasons people can’t just get on then get off,yes your intention was to get back in but they don’t know that as far as they know you got on and planted something and then leave to save yourself.They we’re doing there job.Its a faa and tsa rule.As far as employees looking for your coat,if it’s close to departure time they are busy getting the flight prepared to pushback and they have safety related duties so no if they are busy they won’t stop and delay everyone else on your plane plus the other plane that is scheduled to be at the gate next,to go look for your stuff or any of the 100s of other passengers that leave stuff behind

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Review
#1692902 Review #1692902 is a subjective opinion of poster.
Service
Allegiant Air Flight
Pros
  • I felt like it was a bait price
Cons
  • All the additional add on fees
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Very uncomfortable. Those seats for 70% of people are so tight and closterphobic. | Allegiant Air review

1.6
Details
I even bought a seat in the 19th row. And your like sandwiched in. So tight and uncomfortable. You can’t move your cross your legs. Anyone over 5’6 is accepted. This company has figured out how to make everyone who doesn’t pay top dollar for a seat miserable. This should be regulated. They also nichol and time you to death. They are my last choice. It’s all about money and torture the people doing it.
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Review
#1692289 Review #1692289 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Snotty gate attendant | Allegiant Air review

1.0
Details
Gate attendant got very nasty with us from our flight from a college research convention in Indianapolis.She charged my 16 year old daughter 50 dollars for her research poster and then they destroyed the case it was in.found out later that the colleges don’t us this airline anymore for the very same reason fist and last time will ever use this nasty minimum paid airline
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Review
#1692151 Review #1692151 is a subjective opinion of poster.
Service
Allegiant Air Flight
Cons
  • Charge for everything including water to take your medication
Reason of review
Pricing issue
Loss
$150
Preferred solution
Full refund

Flight issue | Allegiant Air review from Roselle, Illinois

Because no one would answer my call
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Review
#1691796 Review #1691796 is a subjective opinion of poster.
Reason of review
Poor customer service

App does not up date my password. | Allegiant Air review

1.8
Details
They have a terrible app. I have had continued problems over the years with the app not updating my password and not being able to sign into the app but if I do it on the web then I can sign in. Very frustrating. Without the app you must print the boarding pass. One more note. The new seats they have are very uncomfortable and small.
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Review
#1691114 Review #1691114 is a subjective opinion of poster.
Cons
  • Not cheap after all the extra charges
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Sorry excuses | Allegiant Air review

1.0
Details
last 3 flights on Allegiant, i have heard the same excuse regarding late departures. The excuse has been that a stewardess has become ill and we will have to wait for another crew to be flown in to replace the ill person. i have heard this same excuse from another freind who also has heard this. i will not be flying or recommending Allegiant to anyone after the completion of this trip.
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Review
#1685529 Review #1685529 is a subjective opinion of poster.
Pros
  • Price is descent
Cons
  • Allegiant air is worst airline their is
  • Always an excuse as to why they are late
  • Never on time
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution