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Allegiant Air review in Syracuse, New York: Change fly

4.0
Details
Thank you very much for sending me a message if I contacted customer service since I needed to change the date of my flight because my dad was very seriously hospitalized. They told me that if I could send proof that I was admitted to the hospital, they could give me a baucher for the cost that I had to pay but unfortunately I do not have that document since my dad passed away and in reality I did not have much time to look for papers and my mood was not the best at that time and actually in the hospital to get a Document after the patient leaves or dies is very difficult. thank you very much for communicating back and being able to understand my situation
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Review
#1621787 Review #1621787 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$180
Preferred solution
Let the company propose a solution
3.5
Details
Horrible airport and service! My mother does not own a smart phone or a computer, and they gave her such an awful time over her boarding pass! All they had to do was print one and charge her for it BUT ohhhh noooo why not make her worry that she may not be able to...
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2 comments
Anonymous
#1742442

Were you late?or what would the reason being that she could miss her flight?Was it because they can only print boarding passes until 45 minutes prior to the flight and you were cutting it close?

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Review
#1466627 Review #1466627 is a subjective opinion of poster.

Allegiant Air review: Pleasant Flight change experience

3.5
Details
The customer service representative was very friendly and assisted with changing my flight with no trouble. I'm truly thankful for how helpful she was
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Review
#1460739 Review #1460739 is a subjective opinion of poster.
Service
Allegiant Air Flight Booking
Reason of review
Good customer service
3.5
Details
We booked a flight on Allegiant we got to the airport in plenty of time we went to get seating by the gate it was full so we sat around the corner we heard the boarding call so gave it a few minutes went to the rest room before boarding the plain went around the corner...
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1 comment
Anonymous
#1562577

Boarding door closes 15 minutes prior to departure.its your fault.you said yourself you waited until the started boarding then you left the gate to use the restroom.that caused you to loose your flight.next time use the facilities earlier or wait until you get in the plane.then you won't have this issue

Review
#1330172 Review #1330172 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Reason of review
Poor customer service
3.9
Details
I also had a little problem that yes cost me a little more but, with that being said, patience consumers. If you treat them with kindness you may get treated with kindness. Did any of us read through the terms and policy agreement? Well had you... Then maybe you...
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Review
#1168497 Review #1168497 is a subjective opinion of poster.

Allegiant Air review: Horrific

4.2
Details
Flying Allegiant for my first time. Had to get up 4 am to get to Myrtle Beach airport for 7 am flight to Stewart Airport. CSA advised that there were 2 damaged planes and didn't know when we would get off the ground. I have a funeral/wake tonight in NY and may be driving. NEVER AGAIN will I use Allegiant. I just read online they stranded passengers for 4 days in Las Vegad
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Review
#1080402 Review #1080402 is a subjective opinion of poster.
Reason of review
Order processing issue
3.9
Details
Flying home July 9, 2017 with my ESA Rabbit, I was told my rabbit could not board the plane. This coming after he has been accepted and flying for 2 years on Allegiant! I have multiple documentation from my mental health provider dated within the year,registration...
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1 comment
Anonymous
#1349557

Airlines are not required to accept any other animals other than dogs and cats.zBut they can and usually do accept other animals.But not required.Rats,snakes,ferrets ect almost guaranteed to be rejected.They have to draw the line somewhere.

Review
#1072716 Review #1072716 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Reason of review
Poor customer service
3.8
Details
Wife and I took off 3 days to head to Vegas, trip was cancelled without explanation on our 1.5 hr drive to the airport, luckily we had just got outside of town when they called so we turned back. We cancelled the trip and rebooked it for tonight out of a different city...
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Review
#1066414 Review #1066414 is a subjective opinion of poster.
Service
Allegiant Air Flight Booking
Reason of review
2 cancelled flights
Preferred solution
Let the company propose a solution
3.5
Details
First the flight was delayed for 4 hours and it took 30 plus minutes to get someone on the phone for a canned answer. I went to the airport and 45 minutes prior to anticipated boarding it was delayed again for an additional hour! There is no plane in the gate and no...
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3 comments
Anonymous
#1704064

All airlines have delays and cancellations.Its just goes with traveling by air.

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Review
#1059516 Review #1059516 is a subjective opinion of poster.
Service
Allegiant Air Flight 688
Reason of review
Poor customer service

Contact Allegiant Air Customer Service

Website:
Mailing Address:
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
All Allegiant Air Contacts

Allegiant Air Products and Services Reviews

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Latest Question

Allegiant Air Questions
3.7
Details
PIE (St.Pete/Clearwater) absolutely the worst in terms of customer service that I've personally ever seen in my life. Very rude! I fly every week from Knoxville Tennessee and unfortunately if you know anything about the Knoxville airport and flights to Florida you have...
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Review
#1022901 Review #1022901 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Reason of review
Poor customer service