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Flew direct from St. Pete, FL to Milwaukee on 9-6-2018. I checked my wife's bag and mine at the same time; watched the desk person put MKE tags on both suitcases on moved on. Upon arrival at Milwaukee we were both there watching for the entire time bags for this flight...
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Company wrote 0 private or public responses to the review from Sep 07.
2.0
I liked
  • Initial price for a direct flight
I didn't like
  • No printout of baggage claim
  • Lack of communication about status
#1349144
Reply to reviews
Been a loyal Allegiant customer for 5 years - I find their service from Bellingham to Mesa very much adequate - until now! On Dec 23, 2016 we 3 arrived for our 8 am flight to Mesa from Bell. - it was delayed numerous times during the day due to snow and fog. Fine....
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Company wrote 0 private or public responses to the review from Jan 03, 2017.
Anonymous
Anonymous

I love the "I, me, and mine" generation ... provides daily entertainment for me ... My advise is to research what you purchase (read the Airlines Contract of Carriage) and gro...

Anonymous
Anonymous

It was weather.No airlines will provide a hotel or any compensation for a weather delay.People get mad if the airline cancels the flight right away and they dont at least try ...

1.5
I liked
  • Airport location
I didn't like
  • Holding customers on delayed flights for 2 days at christmas
#984433
Reply to reviews
In August of 2016 my family and I had to take a trip to Las Vegas (Utah actually) from Bellingham because my husbands Grandmother was passing. About 45 minutes before we landed in Vegas my 17 year old experienced horrible chest pains, was having trouble breathing, and...
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Company wrote 0 private or public responses to the review from Jan 01, 2017.
Anonymous
Anonymous

Your experience sounds awful! I agree with you that the airline didn't do what they should have done to get your daughter medical attention. By your admission of waiting two...

Anonymous
Anonymous

If it was a pressurization problem with the plane Wonder why no one else had an issue?Also the oxygen masks fall down if there is a change in cabin pressure.Did the masks fall...

#983302
Reply to reviews
I will never fly Allegiant again! We drove from West Palm Beach to the Ft. Lauderdale airport and on the way we went through really bad weather and several accidents. Needless to say we were running late. When we arrived to check in there were 3 attendants who greeted...
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Company wrote 0 private or public responses to the review from Sep 25, 2016.
Anonymous
Anonymous

It is incredible that there would be rain and bad weather in Florida this time of year. How would have thought that? It is 50 miles between West Palm Beach and Ft. Lauderdal...

Anonymous
Anonymous

So, you turned up late, perhaps for a valid reason and you wanted them to hold an entire plane for you. In this airline the person checking you in at counter could double or t...

1.0
#925506
Reply to reviews
Allegiant Air Flight 665 Review from Orlando, Florida
I am very disappointed in your services. I was SUPPOSE to have a flight out of Clarksburg, WV on July 7th, 2016, however, that did not happen. My flight was set to leave at 5:34 pm. I had to make special arrangements for my husband to MISS work to only sit there and...
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Company wrote 0 private or public responses to the review from Jul 23, 2016.
Anonymous
Anonymous

I empathize with you and dealing with the rescheduled flight is rough, but you can't honestly think that the airline and the rescheduled flight had anything to do with your so...

Anonymous
Anonymous

Oh my goodness! These reviews are terrifying. Thank you for sharing and I'm so sorry you and your family had to go through all this. I'm praying for your son.

1.1
#887498
Reply to reviews
I have sent several emails to Allegiant Air I had to reschedule a flight due to a severe foot injury and now it looks like I may not be able to make the trip at all the only response I got was they do not recognize medical doctors letters saying I cannot fly and they...
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Company wrote 0 private or public responses to the review from Jun 24, 2016.
1.2
#871480
Reply to reviews
My flight was cancelled and at the airport the clerks were useless in telling everyone what to do other than to call customer care which never gets answered, someone tried for 3 hours, since this was a flight into Bellingham which only has like 2 a day from Vegas, they...
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Company wrote 0 private or public responses to the review from Jun 24, 2016.
3.3
I liked
  • Arrived alive
  • Price
I didn't like
  • Customer service
  • Policy
#871320
Reply to reviews

Resolved

Allegiant Air has scammed me with their prices, and their terrible customer service. They will not give me a refund, EVEN in credit. They have dropped prices despite me buying their ticket months in advance. All I am asking for is a refund, and they consistently...
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Company wrote 0 private or public responses to the review from Jun 04, 2016.
Anonymous
Anonymous

This happens all the time with flights, cruises, hotels, car rentals, you name it. Some companies will refund you or upgrade you. But did you really expect that from basical...

steveyoo94
steveyoo94

Still I want the refund.

4.2
#859780
Reply to reviews
Got on plane after it was delayed for 1 hour then we get where we are supposed to land and then cannot due to fog and have to fly all the way back to Sanford so yeah waste of money and time and it was their own *** fault they were late because that is when all the bad...
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Company wrote 0 private or public responses to the review from Dec 01, 2015.
Anonymous
Anonymous

They need to get more employees in customer service answering phones.

Anonymous
Anonymous

I would think someone from Winter Park would know how to use punctuation. Air Traffic Control is the agency which decides whether a plane can *** and whether it can land. So...

1.0
I didn't like
  • Business model
  • Deception
  • Lack of customer service too high fees for pets
#742853
Reply to reviews

Contact Allegiant Air

Mailing Address:
Allegiant Travel Company
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
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Allegiant Air Products and Services