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I found an amazing deal on the Allegiant Air website Thursday, August 23rd, 2012. It was so good that I refreshed the page thinking there was an error. It kept coming back to the same thing. Air & 5 nights hotel was $169.60. So I booked it. How could I not? It...
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57 comments
Anonymous
#1711585

Waiting 4 hours and still no plane this airline is the worst don't waist your money. Weather is perfect still no plane it's 12:00am

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Review
#342099 Review #342099 is a subjective opinion of poster.
1.3
Details
I recently booked a ticket with Allegiant air and purchased their Trip Flex thinking that if my travel plans changed I would get a refund. WRONG! All they do is issue a travel voucher for a future flight minus several charges that they say are unrefundable. You are NOT...
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33 comments
Anonymous
#1698690

same happened to me.. I'm out 243

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Review
#706357 Review #706357 is a subjective opinion of poster.
Service
Allegiant Air Flight
Cons
  • Trip flex is a rip off just travel voucher no refund
Reason of review
Trip Flex
Loss
$179
Preferred solution
Full refund
Tags
  • refund refused

Allegiant Air - Damaged wheelchair- refused reimbursement

2.2
Details
Allegiant Air - Damaged wheelchair- refused reimbursement
Allegiant Air - Damaged wheelchair- refused reimbursement
I want to share my experience. Last week I flew to Orlando, Florida from Nashville, Tennessee on Allegiant Airlines. The flight that I took damaged my wheelchair and was delayed 3 hours. I needed to drive another hour from Orlando to Palm Coast, Florida for an appointment. I contacted Allegiant and they said they wouldn’t pay for the damage because I didn’t report it within 4 hours. I wrote them saying it is unacceptable that Allegiant will not reimburse me for the damage they caused my wheelchair. I would suggest no one fly Allegiant unless they enjoy this kind of treatment. Of course, this is very frustrating to me. But I would like to warn other wheelchair users. Do you have a suggestion for me?
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1 comment
Anonymous
#1750544

You agreed to the terms.report in 4 hours.If you report later how do they know that the damage occurred in their possession

Review
#1611430 Review #1611430 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Pros
  • Inexpensive
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • No Refund
1.6
Details
Allegiant Air - Cannot Manage Travel through MyAlligiant
This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error...
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Review
#1651286 Review #1651286 is a subjective opinion of poster.
Service
Allegiant Air Flight Booking
Pros
  • Cheap direct flights from two cities where i work and live
Cons
  • Unexcusable lack of concern
Reason of review
Poor customer service
Loss
$250
Preferred solution
Fix Web Site Issue and provide voucher for all my efforts, stress, anxiety, loss of time.
Tags
  • Manage Travel
1.0
Details
We arrived in Belleville happy and ready to head to Florida - then the day from *** began!not!! Bags we purchased and sized for personal item but woman checking us in made my husband pay for a carry in. We have travel on Allegiant many times and never experienced such...
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Review
#1699006 Review #1699006 is a subjective opinion of poster.
Pros
  • Price i thought
Cons
  • Unable to contact customer service
  • Unresponsive customer service and inability to get a refund
  • Hidden fees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Oversized carryon
  • Allegiant Seats

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Verified Reviewer

Please do not book car rental through allegiant air , if you cancel with alamo , allegiant air will still keep your money. Dispute charge on your card and then find out allegiant keeping money because

2.4
Details
Allegiant air says I forfieted my money for car rental even though I didnt get the car and called alamo same day we arrived at LAX.
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Review
#1709077 Review #1709077 is a subjective opinion of poster.
Service
Allegiant Air Car Rental
Pros
  • Price of flight
Cons
  • Kept my money for car rental i never got
Reason of review
Return, Exchange or Cancellation Policy
Loss
$248
Preferred solution
Deliver product or service ordered
Tags
  • Allegiant Air Car Rental

Allegiant Air in Tampa, Florida - Do not Fly Allegiant unless you want to spend the day at the airport waiting for the plane to get fixed.

1.2
Details
Everytime I fly or family flies Allegisnt there are always flight delays due to plane problems. Do not Fly this airline!!!
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Review
#1703105 Review #1703105 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Not as described/ advertised
1.0
Details
— Beware!!! Animal hater works at Allegiant air! Punta gorda airport Punta Gorda airport FL, Allegiant air employee are very disrespectful! Be careful if you travel with a pet. Most terrible service, the manager is a very rude person and an animal hater, also appeared...
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1 comment
Anonymous
#1759308

So, out of the blue, these people just flipped out on you? Riiiiight...I'm betting they asked you to do something, you went into you I'm special and have done it like this forever act.

Look, no one cares about you and your mutt. Drive if you have to have an animal hold your hand.

Review
#1671901 Review #1671901 is a subjective opinion of poster.
Service
Allegiant Air Customer Care
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Customer Dissatisfaction

Allegiant Air in Louisville, Kentucky - Horrible at best ... will never fly or recommend them

1.0
Details
Almost got strand in new orleans because I made a baggagechange andmy flight date got changed as well... Had to pay extra to get return flight...
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Review
#1700210 Review #1700210 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Order processing issue
Loss
$64

Contact Allegiant Air Customer Service

Mailing Address:
Allegiant Travel Company
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
All Allegiant Air Contacts

Allegiant Air Products and Services Reviews

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Allegiant Air - Very uncomfortable. Those seats for 70% of people are so tight and closterphobic.

1.6
Details
I even bought a seat in the 19th row. And your like sandwiched in. So tight and uncomfortable. You can’t move your cross your legs. Anyone over 5’6 is accepted. This company has figured out how to make everyone who doesn’t pay top dollar for a seat miserable. This should be regulated. They also nichol and time you to death. They are my last choice. It’s all about money and torture the people doing it.
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Review
#1692289 Review #1692289 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution