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I have expedited ck. in with my service dog. Because i had a knee replacement i couldnt get thru the metal detector. The tsa wouldnt let me thru the scanner because they said i couldnt raise my arms and hold my dogs leach at the same time. Not true. I am 5'1" tall and...
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5.0
Fletcher, North Carolina
I liked
  • Flight was terriffic
#1285299
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WARNING>>>DO NOT USE ALLEGIANT!! This company is only after one thing, YOUR MONEY! They have no compassion for their costumers. They sell you on an inexpensive flight just to have constant plane problems that lead to delays. I have been using them for many years now...
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1.0
I didn't like
  • Costumer service
#1283881
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Allegiant Air - It was my first time flying on way back it was very horribl.

There were two baby crying the whole trip had to wait over 2 hour for luggage it was my first airline fly i ask at desk for my first time wing pin didnt have one
#1283429
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i was sitting in my seat and the guy beside was highly intoxicated and they gave him more to drink. and he spilled his drink on me . he was intoxicated whenhe got on the plane. this happened on Thursday June 14th about 3:40 pm in Phx.Mesa Gateway i didnt appreciate...
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Anonymous
drinkaway

This is true. I knew a woman who worked at the company and had to leave because she was not comfortable with procedures.Procedures are not to serve intoxicated flyers. But tho...

#1282756
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On 6/15 Flight from CVG to LAX leaving (supposedly) 7:30 AM. I needed to be there by 2Pm LA time for my best friend’s funeral. Flight delays were posted from 7:30-9:30-11:30-1:35-at which time Gate Rep told irate passengers radio problem was still not fixed and “we may...
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#1282481
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My son died suddenly June 6 in St Petersburg. Return trip on Allegiant Airline was 6:40 am on 6/17. They make everyone go thru the colonoscopy line where they have 4 people with subpar IQ levels going through your luggage. This particular idiot spent 20 minutes looking...
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1.0
I didn't like
  • Read the previous note
  • Unresponsive customer service and inability to get a refund
  • Read previous note
#1282107
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Allegiant Air - Missed my best friend’s funeral in LA.

June 15–CVG in Cincinnati to LAX IN Los Angeles. Flight was delayed 7-8 hours because of radio malfunction on plane. Bottom line—Gate Attendant was rude, unhelpful, usually absent. I missed my best friend’s funeral. Walked out of the airport after 7 hours and the flight was still not happening. Want my money back!!!
#1281936
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Allegiant Air - Not a happy camper

6 of us booked a flight to St. Petersburg Florida for June 21-26 2018. Allegiant email us and they have canceled our flight. We have reservations. How and why would they do this????
#1279794
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I paid for specific seats so my family of three were able to sit together. After a few hour delay we were placed in all different seats. Also traveling with a three year old and were placed not sitting together. Would like a refund for the seats I payed for. Megan Swick
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Anonymous
Try This

You need to send a demand letter to the company and send it certified mail with a confirmed signed receipt and request the payment be corrected. After 30 days non-compliance y...

2.9
#1278114
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I've been on hold twice today.. the first time for over 35 minutes, then I had to hang up for work. Second time I was on hold for over 58 minutes, then got disconnected. I need to change my flight which I have "trip flex" for, but I'm unable to do it online since I...
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1.0
I didn't like
  • Lack of customer service
#1277616
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