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First scam is baggage policies. You can have a large oversized bag,... it just can’t weigh anywhere near what all other airlines allow. 39 pounds 15.9 ounces and if it is 40 or more pounds you pay $75 over weight fee? Second scam is all other airlines a personal item...
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Anonymous
Anonymous

Yeah its not a scam if you know about it.Also allegiant flies to. many small town airports with shorter runways So they have to keep the weight down in order to stay below max...

Anonymous
Anonymous

scamskam/Submitnouninformal1.a dishonest scheme; a fraud."an insurance scam" synonyms: fraud, swindle, fraudulent scheme, racket, trick; More "all other airlines" Then fly all...

1.5
I liked
  • Ticket prices
I didn't like
  • Baggage policies
#1182930
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I was trying to shut my phone off, the attendant came by and start yelling. This is a good airline but they have forgot what made them good, the passengers and low fares. Never will fly with these *** again.
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Anonymous
Anonymous

"I was trying to shut my phone off,"Translation: I decided to turn my phone of when I wanted to. I wanted to finish my call, selfie, social media update or text.I had to be as...

2.2
#1180844
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Allegiant Air - Stolen items

This is the 2nd time someone has stolen something out of my luggage and I'm not happy about it all if its not yours then keep your dam hands off if it we woek bard for our stuff and its not professional as well
1.0
Details
Staff
#1178001
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Allegiant Air - Canceling cost more than flight even with trip flex

Bought r/t flight WITH flex trip insurance. Canceled within required time. But they kept “carrier usage charge “AND trip flex money which was more than flight. Absolutely a deceptive airline. Don’t trust this company.They take advantage of people whom are used to using other airlines that do not “hide” info in requirements
#1175527
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The flight attendant was so rude and unprofessional. She has no customer service. She got upset because I asked her a simple question about the safety seat still needed to stay on or can I go to the bathroom. She answered my question like a robot and upset. She said,...
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Anonymous
Anonymous

" I asked her a simple question "Folks who use this phrase generally feel they're better than they are as compared to the "help" they try to talk down on. I'm sure it was a si...

I didn't like
  • Lack of customer service rude and unperfessional
#1174994
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I booked with Allegiant Air November 2016 for a trip for my husband and I to Missouri. The same day I Made the reservation, I CALLED to cancel the trip due to him being admitted to the hospital and according to their website and the insurance I purchased, I was advised...
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Anonymous
Anonymous

You can only get a refund for a flight if you cancel within the 24 hour window of purchase..And the flight has to be scheduled out more than 8 days from when your cancelling.E...

Anonymous
Anonymous

Was the flight purchased scheduled in 7 days or less from the day you purchased?if so this is why they don't refund.most airlines that sell non refundable non changeable fligh...

1.0
I didn't like
  • Someone answer the phones
  • This is the worst alirlines ever
  • No management to handle refunds per policies
#1174779
Reply to reviews
now i understand why there is a website called allegiant sucks.this was the first and last time i will use them.i booked a flight ,hotel and rental with them.me my sister and mom going to spring training(GO CARDINALS) in mid march. a week later my sister was awarded a...
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Anonymous
Anonymous

You did purchase non refundable package right?Non refundable means you don't get your money back,even if you find a different hotel room.Airlines along with most businesses ha...

Anonymous
Anonymous

Why did you agree to the terms then?

1.8
#1171201
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DAY 1 - January 12, 2018 - Flight to PIE Well, where do I start. I got caught up in traffic from a traffic accident on I-85 and got to the ticket counter on Jan 12, 40 minutes before my flight left and no agent was at the counter. Waited for 45 minutes before anyone...
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Anonymous
Anonymous

"40 minutes before my flight left and no agent was at the counter."Which is why they say be there 2 hours early. Granted it's not your fault but you were late. On this airline...

#1170188
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I also had a little problem that yes cost me a little more but, with that being said, patience consumers. If you treat them with kindness you may get treated with kindness. Did any of us read through the terms and policy agreement? Well had you... Then maybe you...
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3.9
#1168497
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Contact Allegiant Air

Mailing Address:
1201 N. Town Center Drive
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
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Allegiant Air - Fly any airline BUT Allegiant!!!!!

Delay, delay, delay. Maintenance issues. Wait for plane replacement. This after you have to pay for everything but the air you breathe! This has happened multiple times. Never again! Just save yourself the hassle- pay the extra money and fly a real airline!
1.6
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
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Product or Service Quality
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#1168152
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