Allegiant Air Reviews

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New Reviewer
I found an amazing deal on the Allegiant Air website Thursday, August 23rd, 2012. It was so good that I refreshed the page thinking there was an error. It kept coming back to the same thing. Air & 5 nights hotel was $169.60. So I booked it. How could I not? It...
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59 comments
#1711585

Waiting 4 hours and still no plane this airline is the worst don't waist your money. Weather is perfect still no plane it's 12:00am

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ID
#342099 Review #342099 is a subjective opinion of poster.
Location
Chilliwack, British Columbia

Refund CRA106C3DAC561****

I called Allegiant Air Customer Service and was told that there would be an approximate wait of 2 hours, I am now 3 1/2 hours. My voucher runs out Nov 5th. Voucher #CRA106C3DAC561**** I am furious with trying several times and no one picking up. Our Boarders are NOT even open yet, but you want to cancel my voucher if I don't use it. Allegiant doesn't even have flights to Florida, leaving from Ogdensburg New York. I would very much appreciate it if someone who cares could please contact me. Thank you!
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ID
#2994401 Review #2994401 is a subjective opinion of poster.
Location
Kingston, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I got half money back

BFXDKZ canceled flight on line and received only half of the purchase price. the trip was covered by trip flex. the reason for canceling my family we were to visit came down with covid. May we be refunded the whole purchase price. We have tried calling 702-505-****. Unfortunatelly a 90 minute up to two hour wait time to speak with a customer service representative. Thank you for any help you may give us William Strube 352-668-****

User's recommendation: email custom sivce for *** customers.

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ID
#2993778 Review #2993778 is a subjective opinion of poster.
Location
San Antonio, Florida
Loss
$138
Preferred solution
Full refund
New Reviewer

Cancel flight for tomorrow

I have a cold n don't want to travel. Want to cancel my flight to Las Vegas tomorrow evening. The flight was bought by my sister. Hope she gets some of her money back or can use the ticket at a later date. My phone number is 425-505-**** My name is: Elaine Miles
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ID
#2991487 Review #2991487 is a subjective opinion of poster.
Location
Kirkland, Washington
New Reviewer
I was given a voucher from Alegiant Airlines because of a flight delay for $250.00. The text instructed me to click on their link to claim my Voucher. I tried several times and the link does not work. than I call 1-70*-*** coustmer Service to get some help WELL GUESS...
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ID
#2983929 Review #2983929 is a subjective opinion of poster.
Pros
  • Nice people
  • Clean nice people
  • Clean usually 0n time
Cons
  • No one should have to be on hold for almost 2 hours
Preferred solution
My Voucher
New Reviewer

Cannot log into account

I need to log into account . Please help me reset my password I need to change my flight for next week
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ID
#2975426 Review #2975426 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Preferred solution
My flight changed
New Reviewer

Cancelled flight

Will miss our nephew's wedding. Don't fly with this airline. You get what you pay for. Inexpensive can be costly. There is no price tag on missing an important family event.

User's recommendation: choose another airline.

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ID
#2974065 Review #2974065 is a subjective opinion of poster.
Service
Allegiant Air Flight
Pros
  • Inexpensive
Cons
  • Uncomfortable and frequent delays and cancellations
  • Flight being cancelled
Loss
$2000
Preferred solution
Let the company propose a solution
New Reviewer

I want to know why flight 819 tonight was delayed so much

I want an answer from a live person no one will answer phone and my family is on this flight and I want to know the delay
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ID
#2970601 Review #2970601 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Credit / Insurance

I purchased insurance for that first round trip on Allegiant Air. It looks like it only applied to to outbound, and not the return flight, so I was under the impression both flights were covered when I accidentally canceled the return.

User's recommendation: Clearly notify that insurance must be purchased for each flight, or does not include both round trip flights.

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ID
#2965073 Review #2965073 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Woke up sick that morning with high fever went to ER at 11am,tested positive for covid, was in Er til around 4 pm. Unable to call to cancel my flight because I was in the ER. My husband and daughter tested negative and were exposed to me anyway so they went on without...
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ID
#2957085 Review #2957085 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Service
Allegiant Air Flight
Pros
  • Flown many times without issues
  • Have flown them many times without issues
Cons
  • Missed flight due to being in er with covid
Loss
$389

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor service and zero compensation

Canceled flight out of Vegas in July 2021. got my baggage fee reimbursed for $92.00 supposedly there is a $300.00 dollar reimbursement for each booking not each individual. I had two people affected by this cancelation. I have been in contact with them twice to figure out where the money is but still zero dollars. two plus hours on hold each time. It cost me $900.00 dollars plus for another day in Vegas hotel food 1 missed day of work and still nothing

User's recommendation: FIND ANOTHER AIRLINE.

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ID
#2953909 Review #2953909 is a subjective opinion of poster.
Pros
  • Stewardesses were nice
Cons
  • Allegiant do not want to pay me back
Loss
$900
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Website not working & trying to cancel a flight

NO response from the company so flight was never canceled or rebooked. Just lost my money. They never sent an email to follow up or anything. Tried to call but stated they were very busy and hold time was over 45 minutes. Tried chat and that didn't work either.

User's recommendation: Be aware of allegiant air. Difficult/impossible to rebook a flight.

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ID
#2949558 Review #2949558 is a subjective opinion of poster.
Pros
  • Ticket prices
Cons
  • Cost of having to re-book flight
  • Difficult and impossible to change flight online
  • Added charges
Loss
$190
Preferred solution
Let the company propose a solution
New Reviewer

You totally messed up my flight

I cannot get a hold of anyone in customer service Ive been trying to reach a human beings to discuss the situation

User's recommendation: Don’t do it.

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ID
#2940299 Review #2940299 is a subjective opinion of poster.
Cons
  • No explanation
Loss
$800
Preferred solution
Let the company propose a solution
New Reviewer

Your airline sucks ***

Communication sucks You will be out of business with in a year and I would never recommend you to even an Afghanistan.

User's recommendation: Never fly this airline.

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ID
#2905935 Review #2905935 is a subjective opinion of poster.
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer

Canceled flight

My flight was canceled 3 hours before departure! My vacation was ruined because of the canceled flight. I was promised $600.00 in vouchers but never received it!

User's recommendation: They have cheap flights but it’s not worth the head ache.

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ID
#2900820 Review #2900820 is a subjective opinion of poster.
Pros
  • Pricing
Cons
  • Canceled flight strapping us financially
Loss
$1000
Preferred solution
Deliver product or service ordered
New Reviewer

My child name is spelled wrong on her boarding pass

My child name is spelled wrong on her boarding pass and Ive been calling customer service and can not reach any one.
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ID
#2898551 Review #2898551 is a subjective opinion of poster.
Preferred solution
My daughter boarding pass corrected

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