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On July 3, 2018, we were departing Sanford/Orlando we arrived at the desk 47 minutes before departure. The Allegiant minion named "Amy" (she refused any other identifying information and wouldn't show us her name tag) said we were fine since we were only checking one...
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1.5
I didn't like
  • Way their minions treat customers
#1307614
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Allegiant Air - Terrible Customer Service

Allegiant wants you here 2 hours before your flight time but there was no one manning the check-in. You can be a budget airline without sacrifcing customer service!
#1307366
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July 15, 2018flight kept getting delayed for “weather”. Then we boarded after delays of 2 hours. Right away the pilot said to get off the plane the battery charger isn’t working. Had to wait for another plane: total of 4.5 hours in delays. Next, July 18, flight back....
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#1307052
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Paul Haase CF 7LFCLB, July 18th Mesa, AZ -Rockford Ill. Please be advised we aren't pissed but confused with your pricing? Please review our pricing on his trip and advised. We still have the voucher offered into next year. Paul had to take additional time off work...
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3.0
I didn't like
  • Cancelled flights
#1306120
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Allegiant Air - The worst by far

I have been delayed multiple times as long as 8 hours. They delay them and keep posting take off times only to cancel flight completely. They are also equipped with gate personnel to assist frustrated fliers who just want truthful answers. Trying to call is equally as impossible. I've been on hold over 90 minutes.
#1305261
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Allegiant Air - Absolute WORST airline there is!!!

Don’t waste your time or money, sincerely from very pissed off customer
#1303835
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My husband booked this suprise vacation to vegas to celebrate our 10 year wedding anniversary 3 months in advance we get to airport 12pm and its delayed an hour next thing we know its now cancelled and rebooked for the next day at 5:30pm we now have lost a days unpaid...
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Anonymous
Durpa

Prepaid flights means they only have to honor the ticket and it doesn’t mean they get another airline to take you.

Anonymous
Anonymous

"flight service and they said no"Did they really so no(probably after you asking multiple times) or did they say they can't? They can't because this airline and most low costs...

1.0
#1302989
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We had booked a vacation, taking our grandchildren to Fort Walton Beach. At 4:30 this morning they texted us informing that our 11:00 AM had been cancelled and rescheduled for 5:00 PM the next day. Effectively robbing of 1 1/2 days of vacation, costing us 400.00+ for...
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#1298871
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Allegiant Air - Worst experience I’ve ever had within a flight.
On July 07, 2018 we were notified that our flight would be delayed approx 1/2 hour (notification came through via email and text message at 4:00 pm) so we arrive at the Myrtle beach airport at 7:45 pm approx, then as we arrive to our gate realize we have already been...
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Anonymous
Anonymous

all airlines have delays.

1.5
#1298199
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Allegiant Air - Terrible

These guys have gone downhill over the past couple of years. Flights are cancelled and delayed at the last minute. They aren’t willing to work with you on vouchers or hotel stays. They are truly terrible now
1.5
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#1298106
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