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I found an amazing deal on the Allegiant Air website Thursday, August 23rd, 2012. It was so good that I refreshed the page thinking there was an error. It kept coming back to the same thing. Air & 5 nights hotel was $169.60. So I booked it. How could I not? It...
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57 comments
Anonymous
#1711585

Waiting 4 hours and still no plane this airline is the worst don't waist your money. Weather is perfect still no plane it's 12:00am

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Most Helpful
Review
#342099 Review #342099 is a subjective opinion of poster.

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Verified Reviewer

Please do not book car rental through allegiant air , if you cancel with alamo , allegiant air will still keep your money. Dispute charge on your card and then find out allegiant keeping money because

2.4
Details
Allegiant air says I forfieted my money for car rental even though I didnt get the car and called alamo same day we arrived at LAX.
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Review
#1709077 Review #1709077 is a subjective opinion of poster.
Service
Allegiant Air Car Rental
Pros
  • Price of flight
Cons
  • Kept my money for car rental i never got
Reason of review
Return, Exchange or Cancellation Policy
Loss
$248
Preferred solution
Deliver product or service ordered
Tags
  • Allegiant Air Car Rental

Allegiant Air in Tampa, Florida - Do not Fly Allegiant unless you want to spend the day at the airport waiting for the plane to get fixed.

1.2
Details
Everytime I fly or family flies Allegisnt there are always flight delays due to plane problems. Do not Fly this airline!!!
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Review
#1703105 Review #1703105 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Not as described/ advertised

Allegiant Air - Crazy about carry on size. As if their paycheck is attached to money made on bag charges.

I was in line with a back pack the size was ok. The carry on the lady said was too high. It fit in their little box all but about one inch of the wheels. So they soak me fog another $50. Last year took the same flight and same bag and it was fine. When the dab was purchased it indicated it met requirements for carry on. Bag was very light and included my C pap machine. Once I removed the C pap it was half empty. What a waste. Will fly Delta or another.
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2 comments
Anonymous
#1774579

Uhmmm...Their paychecks are attached to making sure YOU honor the terms YOU agreed to. Look, just because someone last year didn't care or let you slide(probably so they can run and load the plane) doesn't mean someone this year will.

You got over once, call it a day and stop the whining?

Oh, and no matter which airline you book on, do not agree to the terms if you can't handle them. Yes I know, "I must work for them."

Anonymous
#1774059

It in fact didn't fit obviously.

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Review
#1702422 Review #1702422 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Pros
  • On time
  • Timing of flight
Cons
  • Charge too much for baggage

Allegiant Air in Louisville, Kentucky - Horrible at best ... will never fly or recommend them

1.0
Details
Almost got strand in new orleans because I made a baggagechange andmy flight date got changed as well... Had to pay extra to get return flight...
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Review
#1700210 Review #1700210 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Order processing issue
Loss
$64

Allegiant Air - New to flying, have questions about my flight

my confirmation # is 9DG6SV...can you tell me if I have a carry on bag included. I though I reserved for one free bag but it does not show on my info. Also will I also be able to have a small purse
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Review
#1699975 Review #1699975 is a subjective opinion of poster.
1.0
Details
We arrived in Belleville happy and ready to head to Florida - then the day from *** began!not!! Bags we purchased and sized for personal item but woman checking us in made my husband pay for a carry in. We have travel on Allegiant many times and never experienced such...
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Review
#1699006 Review #1699006 is a subjective opinion of poster.
Pros
  • Price i thought
Cons
  • Unable to contact customer service
  • Unresponsive customer service and inability to get a refund
  • Hidden fees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Oversized carryon
  • Allegiant Seats

Allegiant Air in Venice, Florida - October 31 2019 flight 1649

5.0
Details
Resolved wonderfully by Vicki. Thanks to her. Very nice & helpful agent.
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Review
#1697564 Review #1697564 is a subjective opinion of poster.

Allegiant Air in Atlanta, Georgia - Need to change flight for one passenger

Wrong number did not reach customer service
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Review
#1696092 Review #1696092 is a subjective opinion of poster.
2.0
Details
On October 21, 2019 I was a passenger on flight 2014 departing from Bradenton/Sarasota airport at 12:16. There was a slight delay in the flight. I loaded in zone 5 at gate B9. Shortly after entering the plane, I realized I had left my coat at the gate-just feet away.It...
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2 comments
Anonymous
#1771846

So you and your travel mates left your coats in a chair and actually expected them to let you off to go and get it. Who does that?

What reality do you come from? They aren't going to miss their slot and cause inconvenience to the other 100+ passengers for YOU. It's simple numbers and you and your coat thankfully did not matter. Had they let you off and missed their slot, would you have stood up and told the entire flight it was YOUR fault and help them through the issues YOU caused?

No, you would not have and they know this. They have people to move and schedules to keep. Stop the childish whining and grow up. THIS IS ON YOU for being so forgetful.

By the way, oftentimes flights have "void if not off by" or other time-critical clearances. This means if they haven't pushed back and got off, they would have had to wait.

They don't know how smart you are but they know how dumb you are for forgetting an expensive coat. Oh and this ist he part where people like you enjoy saying "you must work for them."

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Review
#1692902 Review #1692902 is a subjective opinion of poster.
Service
Allegiant Air Flight
Pros
  • I felt like it was a bait price
Cons
  • All the additional add on fees
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Contact Allegiant Air Customer Service

Mailing Address:
Allegiant Travel Company
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
All Allegiant Air Contacts

Allegiant Air Products and Services Reviews

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Allegiant Air - Very uncomfortable. Those seats for 70% of people are so tight and closterphobic.

1.6
Details
I even bought a seat in the 19th row. And your like sandwiched in. So tight and uncomfortable. You can’t move your cross your legs. Anyone over 5’6 is accepted. This company has figured out how to make everyone who doesn’t pay top dollar for a seat miserable. This should be regulated. They also nichol and time you to death. They are my last choice. It’s all about money and torture the people doing it.
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Review
#1692289 Review #1692289 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution