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Lost Baggage

Allegiant Air - Lost Baggage
Allegiant Air - Lost Baggage
Allegiant Air - Lost Baggage
Allegiant Air - Lost Baggage
Allegiant Air - Lost Baggage
It's 22nd of December 2022 I suppose to flights from Fort Lauderdale to Indiana because of the weather the flight was delayed I had a blue and white igloo wi fish conch lobster and 2 bottles of Hennessey they charge me $50 to checked the igloo the flights was delayed for the next day when I ask for my igloo they tell me I'll get it the next day so I said ok they suppose to gave me $250 for my hotel bills until now I don't get nothing I lost my igloo with everything in it and they don't give the $250 they said they suppose to give me
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#4378321 Review #4378321 is a subjective opinion of poster.
Location
Dania Beach, Florida
Loss
$550
Preferred solution
Full refund

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Wrong name on one of my reservations

1.0
Allegiant Air - Wrong name on one of my reservations
I have called and called to where the phone rings and rings and sent several email and I have not heard anything from them.
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#4464254 Review #4464254 is a subjective opinion of poster.
Location
Orlando, Florida

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Credit for canceled reservation

I have been trying to get a refund from Booking.com for several months now. They are telling me that you have not credited them for the canceled flight. The flyer was Kenneth Jurmu, flight ID is BVJF44 flying out November 22, 2022. I paid for the ticket. My name is Catherine Crowley and if you could provide me documentation that you have credited this canceled flight back to booking.com that would help me a great deal. You can reach me at 813-309-**** or you can email me at catcrowley11@***.com, thank you so very much for your assistance with this matter. Catherine .
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#4461225 Review #4461225 is a subjective opinion of poster.
Location
Wesley Chapel, Florida

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Loss of funds due to COVID-19

I originally booked a flight on 02/05/20. Due to COVID-19 this was cancelled and extended. Because of illness and death in family not future plans were made. Will I be able to get a refund or credit for this?
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#4456282 Review #4456282 is a subjective opinion of poster.
Loss
$213
Preferred solution
Full refund

Waiting to hear back from customer service

Allegiant Air - Waiting to hear back from customer service
I had a question about a refund for a flight I missed. Contacted them on Thursday March 16 and I am awaiting a response. I misread the flight time, PM for AM
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#4450563 Review #4450563 is a subjective opinion of poster.
Location
Fort Mitchell, Kentucky

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Change itinerary

The wait time was ridiculous. Waited 2 hours in the morning for a callback, they finally called but I missed their call. Waited another 2 hours in the afternoon and stayed on the line listening to the annoying recording over and over. They do not give you an option for...
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#4441234 Review #4441234 is a subjective opinion of poster.
Pros
  • Are direct flights
Cons
  • Agent slow
  • Terrible customer service hold wait times
New Reviewer

On phone waiting for customer service for more than an hour now. Want refund as they no longer ever fly to areas we had paid and hoped for. They are a joke! Millions for a stadium but no help?!?!

1.0
Allegiant Air - On phone waiting for customer service for more than an hour now. Want refund as they no longer ever fly to areas we had paid and hoped for. They are a joke! Millions for a stadium but no help?!?!
EVERYTHING THAT HAS TO DO WITH THIS AIRLINE!!! What's the deal here...Min 100 symbols required to even post this? Now on the same level as airline.

User's recommendation: Stay away. Terrible is being nice. Hour and a half and still waiting....Really?

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#4436819 Review #4436819 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • There are no pros
Cons
  • You name it
Loss
$172
Preferred solution
Full refund
New Reviewer

Trying for several days to reach customer service in sat for nearly two hours and still no answer. Lots of music and advertisement but no one to talk to me.

I just finished an e-mail to Allegiant describing my situation. In brief I don't think all the charges were correct and I am asking for an explanation. Such as $156.00 for Carry-on bag, and $204.00 for Trip Flex. Either they need to get more customer service lines. Right now I score a ZERO for Allegiant Customer Service.

User's recommendation: Be very careful as to what they charge you.

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#4436124 Review #4436124 is a subjective opinion of poster.
Preferred solution
Price reduction

Flight cancellations

2.1
My flight was canceled on the phone on hold for 3 hrs to reschedule I had to pay an additional $600 for another one way flight with another airline. Already had paid $620 for the round trip flight. I fly Allegiant monthly. Very disappointed in customer service.

User's recommendation: Another sirline.

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#4435276 Review #4435276 is a subjective opinion of poster.
Location
Cape Coral, Florida

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