Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Took my mother to the airport 2 hours before her 2 hour flight. After boarding, Allegiant said there was an electrical problem and my 84 year old mother de-boarded and went back into the airport.

A couple hours later they re-boarded and then were told that the fuel was too hot and had to de-board again. Back into the airport. My 84 year old mother sat there 7 hours and then they cancelled the flight. They offered her nothing.

So much for their statement on the passenger being their top priority. They're a greedy,crappy airline and I would tell anyone considering a flight with Allegiant to reconsider.

You could end up getting stuck somewhere with no idea of when you'd get home. Never Again Allegiant.

This reviewer shared experience about "unprofessional airline" and wants this business to offer any options to resolve the issue. Davindarl is overall dissatisfied with Allegiant Air. The most disappointing about allegiant air flight at Allegiant Air was no customer service and customer service sucks Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Allegiant Air.

Check out the best and the worst companies in Transport category for more informed decision or compare Allegiant Air to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
San Diego, California, United States #1186804

Sounds like they were more concerned about the safety of the flight which is why they canceled it. So it doesn't really make sense that you would then say they don't care about their passengers and that they are greedy.

Gaston, South Carolina, United States #1186563

For the great mass of people, Allegiant's delays are a nuisance but not a problem. If you are not one of those people, e.g.

extremely old - 84 years old, disabled or a business person, then you should not be using Allegiant Airlines. Not all airlines are the same. Spend more money and fly with an airline that has more planes and more agreements with other airlines.

There is a simple test to see if you should fly Allegiant.

Before you fly, write a complaint about being late and see what you include as important. If you say "I am a senior citizen," "I have to get to this funeral," "I have a meeting I had to be at," "I have an infant and a 3 year old," then don't fly them.

This plane serves the needs of those who have flexible schedules, require no additional assistance, and can tolerate a lot of delays and discomfort. For them, this airlines is perfectly suited and serves a need - cheap tickets.

You May Also Like