This video I found pretty much sums up Allegiant Air.If I would have seen this video and read reviews ahead of time, I would not have booked with them.
The price seems enticing and cheap but after adding everything up it is not worth it whatsoever. They charge for everything and the staff was not very friendly. Maybe it was just my flight, but they seemed grumpy and unwilling to help us flyers.
The line for check is is so long and they only have two people operating so it took about 1hr and a half to just check in even though i arrived way way ahead of time.https://www.youtube.com/watch?v=echFQG3sPXU
Review about: Allegiant Air Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.