Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
1 comment

How is Allegiant Air still allowed to operate with their planes having multiple problems so often ?

I made the mistake of flying Allegiant Air from Rockford to Clearwater airport four times.

The first time Allegiant canceled our flight because of mechanical problems to Clearwater.

I gave them the benefit of the doubt this was an isolated incident.

Then from Clearwater back to Rockford the flight was delayed 7 hrs. because of mechanical problems again !

Their employees at the airports have no idea what is going on with their planes, and will admit they don't have anymore information than what we receive on our phones from Allegiant corporate.

This airline is so small and incompetent that when a plane has a mechanical problem the plane can not be substituted with another.

Their customer service doesn't answer their phones ( at least after waiting on hold for 2 hrs. they didn't ).

And when you send them an email you'll get an automated response reading they will responded to the email within 60 days !

Rockford and Clearwater Airports are Excellent !! but not worth the headaches that come with traveling Allegiant Air.

This person wrote the review because of bad quality at Allegiant Air. Reviewer claimed that he or she wants Allegiant Air to read this review and look into the issue (if any).

The most disappointing in user's experience was extreme flight delays. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Allegiant Air departures for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1491278

I read your complaints and totally believe you. Thank Goodness I only paid for a one way. Will never use them again after reading this and being forced on hold for hours!!!!

You May Also Like