Allegiant Air - Don't Risk Flying Allengent Airlines - Pay a little more and go with safer airline...like Southwest
My wife and kids have flown to Ohio the past two summers. Both times, there were 6 to 7 hour delays (with direct flights!!).
"On time" is a concept Allengent airlines is not familiar with. In fact, I doubt they even know what "on time" means. After talking to my wife, waiting 6 hours for them to board their flight, I decided to do a little research online. I wish I had waited until my wife and kids were home, before I did the research.
It turns out, Allegent has the oldest fleet of aircraft, they have more than double the aircraft failures than any other airline. Allegent is too focused on low rates, not enough on maintenance and newer aircraft. Nearly half of their 86 planes, have had in-flight failures. Just today, on their own website, there is an entire page listing rescheduled their flights (just today....a list an entire page long????
Really???). I personally have always had great service with Southwest Airlines and prices not much different from Allegent. Think about...is it really a deal to save $60 a seat, if you are going to lose an entire day (or two) sitting at airports because of rescheduled or cancelled flights due to broken down aircraft????.
This is the last time anyone in my family will be flying Allegent Air. If that's the only airline available to go where I want to go....we'll drive.
Product or Service Mentioned: Allegiant Air Flight.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Price reduction.
I didn't like: No way to reach a person by phone.