Allegiant Air - Do not rent a car through Allegiant unless you want to add additional expenses and loose any refunds due!
Reserved a round trip flight from Greensboro, NC to Sanford, FL and reserved a rental car from Alamo 09/28/14 through 10/09/14. At arrival at Sanford international airport, went to the Alamo desk and was informed that I owed over $90.00 in fees that Allegiant doesn't charge.
I could have rented direct from Alamo for less than Allegiant charged plus the additional fees. The car was returned (2)
days later and was informed by Alamo that I would have to take up any refund with Allegiant. When
I called Allegiant, I was told that Allegiant makes no refunds for rental cars. In short, Allegiant Airlines stole over a weeks car rental.
If I had rented from Alamo, I would have gotten a partial refund based on the time that I had the rental.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
I liked: Convenience of airport.
I didn't like: Cramped seats, Broken expensive items in bag, Poor customer service.