Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Allegiant uses deceptive practices when providing the cost of items. It hides certain fees/charges, so that their price appears lower than other sites (and I'm not talking about the nickel and diming for bags, seats, refreshments).

Once you actually get to the hotel/show/car, you are charged additional money. Let's vote with our dollars and never use Allegiant again so they can go out of business and not abuse people further. Their customer service is also greatly lacking. It is nearly impossible to talk to a human over the phone.

They do everything possible to avoid helping customers. Allegiant is the worst.

Product or Service Mentioned: Allegiant Air Customer Care.

Reason of review: Not as described.

Monetary Loss: $100.

Preferred solution: Price reduction.

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San Diego, California, United States #1262095

Wait, you are mad that when you get to the hotel/show/car part that they want to charge you more than just the cost of the airfare? OH HEAVENS, NO! They aren't deceptive, you just cant seem to figure out their website...

Denver, Colorado, United States #1259357

"you are charged additional money"

And of course you didn't agree to these charges when you hit the button saying you understood what you were doing?

Makes sense to me.

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