Daughter's luggage (borrowed from us) was damaged on an Allegiant flight from Mesa, AZ. Interior frame broken (crushed apparently), wheels now wobble and do not track straight due to the lack of support from the broken interior frame.
Contacted Allegiant and sent pictures to them. Allegiant's policy is that if the bag can still be used they are not responsible for any damages. They acknowledge they damaged it, but if it still functions to hold items, they will not pay for any damage.
This is a quality luggage piece, not a discount store special. Delsey brand is good solid piece of luggage with a life-time guarantee.
Monetary Loss: $300.