Paul Haase CF 7LFCLB, July 18th Mesa, AZ -Rockford Ill. Please be advised we aren't pissed but confused with your pricing?
Please review our pricing on his trip and advised.
We still have the voucher offered into next year.
Paul had to take additional time off work without pay?
You notified us approximately one week prior to departure.
I tried several phone numbers never succeeding in getting through to
an agent. Some how we were suppose to get a $24.00 refund and ended
up paying $50.00 more? additionally your paper work states check it 2 hours prior to departure. You only have one flight at 6:30am from Mesa and I
sincerely doubt that someone is available for passengers at 4:30am?
Product or Service Mentioned: Allegiant Air Flight Booking.
Reason of review: Poor customer service.
Preferred solution: I want to understand what we paid and why.
I didn't like: Cancelled flights.