Bereavement discount.

I'm flying from Punta Gorda Florida to Fort Wayne Indiana and I need to see about a bereavement discount because my mother-in-law passed away. I'm flying back tomorrow. Is it possible to get a discount for that?

User's recommendation: I would and do recommend Allegiant.

View full review
ID
#3895433 Review #3895433 is a subjective opinion of poster.
Location
Elberfeld, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Was not refunded!

I was to be refunded and never received the refund that the I was told on the phone I would be refunded for my cancelled flight by Allegiant! C4M76K for both my daughter and I. She was refunded me for our flight that got cancelled! Go listen to the recorded call.

User's recommendation: Not happy to recommend at this time.

View full review
ID
#3893159 Review #3893159 is a subjective opinion of poster.
Location
Missoula, Montana
Cons
  • Cancel flights often
Loss
$278
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit voucher

Allegiant Air - Credit voucher
I was told w an email that my dog isnt a service dog which she. So then my companion didnt want to go at all. So I would like a refund it ruined my entire trip. Then the flight was delayed. Then they called last call to board 20 mins early for us to sit on the run way for an hour. I am disabled and cant sit long and that made it was worse of a flight experience, when I was already with out my service dog. And its not like I knew very far in advance I wasnt going to be able to take my service dog.

User's recommendation: Don’t send too much info for a service dog.

View full review
ID
#3885583 Review #3885583 is a subjective opinion of poster.
Loss
$421
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why hotel charged me again when I paid with Allegiant

My name is Christina Tan. We had a family trip to Houston TX on 8/5/22 to 8/8/22(confirmation number was C2ZHTL) I booked 5 tickets and 2 hotel rooms and car rental with Allegiant website. I did pay for all. When we checked in/out at Hyatt Place Houston N(281-820-****), they changed us again, they said Allegiant did NOT pay for our hotel rooms. I called 3 times and waited 2-3 hours each time. Allegiant said will take care of it for me but It was almost 4 weeks still not getting it! I am very disappointed!
View full review
ID
#3880339 Review #3880339 is a subjective opinion of poster.
Location
Tacoma, Washington
Loss
$434
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

**Unsatisfactory Customer Service- Lost Baggage: Multiple ‘Rush’ Attempts

Good evening, My name is ____ and I was recently a passenger on a 1-way flight from Nashville, TN. to Des Moines, Iowa (August 13, Flight #____). I am writing to express my complete and utter dissatisfaction with this companys customer service and fairness, and I will...
View full review
View full review
ID
#3873923 Review #3873923 is a subjective opinion of poster.
Location
Paducah, Kentucky
Pros
  • Affordable
  • Mastercard member perks
Cons
  • Low quality employment
  • Customer support
  • Customer service
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund of $60.

Allegiant Air - Refund of $60.
In your literature,you said veterans get one bag for free. When I arrived to the counter to inquire about no charge for one bag and attendant told me she would send in request for refund! I was charged $30 each way. I had only the one bag. After numerous request for reimbursement, I have had NO response from you!
View full review
ID
#3870659 Review #3870659 is a subjective opinion of poster.
Cons
  • Misleading customers about no charge for one piece of luggage
Loss
$60
Preferred solution
Refund for luggage charge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still haven’t spoke to anyone!

Allegiant Air - Still haven’t spoke to anyone!
I have not received my refund! I spoke to your customer service and she told me how much I would be refunded and I have not been refunded a penny!
View full review
ID
#3869862 Review #3869862 is a subjective opinion of poster.
Location
Stevensville, Montana

Customer service is horrible

They have not returned any of my emails. When the return email states we will be in touch with you in the next 48 hours .

User's recommendation: I don’t recommend.

View full review
ID
#3863550 Review #3863550 is a subjective opinion of poster.
Location
Lakewood, California
New Reviewer

Meniers

I need to change my flight from Sept 5 to January 27 2023. I have a medical issue recently and not able to take this flight on holiday , I suffer from meniers vertigo and in rehab to help for several weeks. Doctor said no movement such as driving or flying for several weeks
View full review
ID
#3862255 Review #3862255 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$25
Preferred solution
Let the company propose a solution

Former request for third party info.

As in my initial description request, I purchased a ticket thru a third party representative of Allegiant . I canceled the flight. Im trying to find out if there is a way that I can get a copy of the cancellation. The flight was into Punta Gorda, Florida from Pittsburgh round trip in March 2022. I accidentally removed it from my calendar. Im just trying to get proof of the scheduled flight. Can you forward that info to me?
View full review
ID
#3860076 Review #3860076 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Missing bag

Allegiant Air - Missing bag
Allegiant Air - Missing bag
My bag did not arrive from SFB to Austin. I started in AVL. My flight itinerary ID is BZYKWZ. I have BP meds and my autistic granddaughter has essential meds in the bag. I was told it would be overnight shipped and I would receive it today. I need to get confirmation or I need to try to get the meds replaced. My phone # is 828-280-****. Thank you, Susan Odom

User's recommendation: Tell them the bags will not be transferred for a connecting flight.

View full review
1 comment
#2235139

You are beyond stupid. Only a fool would put meds in checked luggage.

ID
#3843556 Review #3843556 is a subjective opinion of poster.
Location
Round Rock, Texas
Loss
$500
Preferred solution
To have my bad delivered today.

Cantidad de equipajes facturados

No responden los teléfonos para que los clientes se informen necesito saber cantidad de equipaje peso que puedo llevar
View full review
ID
#3843484 Review #3843484 is a subjective opinion of poster.
Location
Cedar Rapids, Iowa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I still haven’t received my refund from a cancellation a month ago and can’t get a real person to talk to

Canceled a flight a month ago and cant get my refund. When I call, cant get through to speak to anyone

User's recommendation: Don’t.

View full review
ID
#3841383 Review #3841383 is a subjective opinion of poster.
Location
Erie, Pennsylvania

Voucher not showing credit

I was hacked thru allegiant, someone stole my voucher money, I'm waiting to hear back from allegiant accounting dept. To see if they will refund it.
View full review
ID
#3841179 Review #3841179 is a subjective opinion of poster.
Location
Cedar Rapids, Iowa
New Reviewer

Will not contact me back

Allegiant Air - Will not contact me back
I never received my baggage at my destination. Customer service rep said they would overnight it and revive it the next day on Friday. The next day I waited on hold for 3 hours before someone finally answered. Said my bag would not be there until after 3 pm on Saturday. My return flight was Sunday at one and not acceptable as had both my clothes and golf clubs. I still have not heard back from the emails I have sent last week.
View full review
ID
#3836620 Review #3836620 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Ticket prices
  • Convenient
Cons
  • Many screwups
  • Whole experience was a nightmere and still is ongoing
  • Can not speak to a representative in person
Preferred solution
Full refund