The way Allegiant does business is deceiving and its employees are, unprofessional, rude, and disrespectful. We bought 2 tickets a month in advance from Clearwater FL to Nashville.
We Arrived at the airport 2hrs before our departure time, and we were told by a girl behind the counter, to wait aside of the baggage check-in, nothing else. We asked her why? She said, there were no seats available and she kept calling next, checked in, and gave boarding passes. About 45 minutes later, we asked a simple question and wanted to see a manager as she was extremely rude, aggressive, and disrespectful, she said will call security on us.
Finally, we had 2 separated row seats and almost and hour delay as well.
A customer service training is necessary for those folks. Bad experience...
Product or Service Mentioned: Allegiant Air Customer Care.
Reason of review: Poor customer service.