Product: Allegiant Air Website Clear all filters (15 of 15 reviews match)
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Allegiant Air - Difficulty booking a flight online

So many ads on their official site that it is hard to actually book a flight.
2.5
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Additional Fees
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Exchange, Refund and Cancellation Policy
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Allegiant Air Website
#1166033
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Allegiant Air - More customer service reps

I was on hold 2 different times for over a balf hour a piece. The website is not very user friendly at all. I was told that i dont have to prepay for a seat for a minor,but I couldnt find where i could select it.I also signed up for a credit card,but was unable to use it for either trip cause I didnt have the information yet.
2.1
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
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Allegiant Air Website
#1043108
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Allegiant Air Website Review

Cannot connect to website last 3 days. "CANNOT ESTABLISH A SECURE CONNECTION" WTH?
2.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Allegiant Air Website
#1002708
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I did get conf. Number but nothing in writing. If I was Allegiant Air I would not want to be associated with a company like that. I have read other complaints about the 2 shopping service companies. My trip was great experience with these 2 shopping companies not...
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Anonymous
Anonymous

There is no free lunch. Anytime a website mentions saving another $50.00, there is a string attached. The best policy is to just ignore that offer and move on. Learned from...

Product
Allegiant Air Website
#926614
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I waited 25 minutes to talk to someone. I didn't mind, figuring they must be busy. When a representative finally answered he was very rude and very pushy about trying to get me to take care of my business on their website. I was trying to explain to him (kindly!)...
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3.0
Product
Allegiant Air Website
#618938
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I cannot believe it takes a half hour or longer of waiting to talk to a travel agent . This is very unprofession of an airlines Much less it's not a toll number either. I have went to website inquiring about a VIP Dine 4 Less Card that I got in Las Vegas and did...
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Allegiant Air Website
#606283
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Flight was cancelled...no reason was given although other flights were taking off that same day. Needed the flight due to attending a funeral the next day in morning. The flight was rescheduled however it was rescheduled for next afternoon, after the time I needed to...
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1.6
Product
Allegiant Air Website
#605450
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OK, they probably have pilots, etc. They appear to have no other customer service people. This is a "do it yourself" outfit. Try calling their published phone number. Bring your lunch. Never again! I tried to amend a trip. Their website tells you to call their...
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Anonymous
JrOrlando

You are right about the lack of customer service response. The fault, however, lies more with the people who want a refund to which they are not entitled, have a complaint ab...

1.0
Product
Allegiant Air Website
I didn't like
  • Poor customer service
#597100
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No flight status is available on the Allegiant Air website for a two-hour flight that is supposed to arrive in less than hour. You have to dig deep to find a phone number to call. The recorded message says it's a 30-minute wait. The automatic flight status prompt says...
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1.2
Product
Allegiant Air Website
#562203
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i've been a customer for years as they fly direct to the 2 cities I travel to. i buy insurance and anytime i've ever called them i've had long wait times. ONLY reason to ever call them is because their web site is so limited and tells you to call when you want to...
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Anonymous
ricky

poor you.. having to wait... thats how call centers work, the average call last 10 minutes, no matter how many people are working there will be a wait time.1st world problems

1.4
Product
Allegiant Air Website
I liked
  • Non stop to cities i like
#547558
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