Product: Allegiant Air Flight Booking Clear all filters (64 of 64 reviews match)
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We cancelled the trip and rebooked it for tonight out of a different city and when the time come to head that way I got in the car and started it and got another text that the flight was cancelled also! Had to call this time to cancel as it wouldn't let me do it on the website and got disconnected 5 times and was on hold forever before finally getting somebody and getting it cancelled/refunded again. Was told the flights were cancelled due to mechanical issues, well that doesn't sound very good, definitely won't ever try using Allegiant Air...
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3.8
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Allegiant Air Flight Booking
#1066414
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My husband booked our flight and motel back in April through Allegiant he has ended up with a serious gaulbladder issue tried to cancel everything and they said can't do that had to cancel 24hours after the reservations, will who knew this was going to happen so he...
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Anonymous
Anonymous

The worse airline I have ever experienced. 4 hour delay, no apologies, pay for everything, on phone with customer service for over an hour, still waiting. I do not know how th...

Anonymous
Anonymous

How are they crooked?they offer NON refundable and non changeable(at least without a fee).they do offer insurance where you can change your flight with no change fee.If you di...

Product
Allegiant Air Flight Booking
I didn't like
  • Phone service
  • Refunding is bad
#1060912
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our flight 506 cancelled with no explanation and I they had no extra money to get home. we had to book another flight with southwest air lines to get home. we could not pay another day for hotel and rental car also we had to go back to work on Monday. is there some...
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Anonymous
Anonymous

I think all they will refund you is what you paid them for the cancelled flight.and maybe a credit for the airline.This is standard with airlines.at least with the low cost ca...

2.6
Product
Allegiant Air Flight Booking
#1060729
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Allegiant Air - Hurricane Irma

#1107196
1.0
Details
My flight on Monday after Irma swept through the Tampa area was refused a refund for having to cancel. Couldn't even get a full voucher amount. Trip had been scheduled for over 2 months. Was told `You can still fly in, so no." Really? Low to no electric, water, gasoline but go anyway. Never again.
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Customer service

Allegiant Air - Thanks for ruining muy daughters 21st birthday

#1066595
After 4 delays, they tell us at 9pm that our flight is cancelled... No explanation. My daughter would have turned 21 at midnight in Vegas but instead we are stuck in a hotel. We will NEVER fly ALLEGIANT again!
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Allegiant Air Flight Booking Review

#918568
1.3
Details
Planned travel to Florida in Sept. Got a text message inAugust that our return flight (714) was cancelled. We changed our other travel plans because it is almost impossible to get any kind of response from the company. Then, we find that the text message was sent in error. No apology, no offer to allow us to move travel dates. Will NEVER book with Allegiant again- will advise others not to.
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Additional Fees
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Exchange, Refund and Cancellation Policy
Level of Comfort
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Product or Service Quality
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Staff
Value for money
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Allegiant Air Flight Booking Review

#832042
1.3
Details
Our flight was cancelled after two delays. Rescheduled for the next day. But we paid for a package deal with hotel and car through their web site. So we paid for the night and car for a day we did not get. They refuse to reimburse us. Do NOT fly this airline. They deserve to go out of business!!!!!
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Level of Comfort
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We were gifted a condo in Destin FL for some rest and relaxation after having spent two years caring for a young daughter with Stage IV ovarian cancer. She lost her battle last Fall at the age of 23. Nine days after her death our oldest daughter, 35, was diagnosed with...
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Anonymous
Anonymous

all airlines have cancelled flights sometimes they get rescheduled and sometimes they don't.Some airlines can get you on the next flight...5 days later.really it happens.unles...

Product
Allegiant Air Flight Booking
I didn't like
  • Cancelled flight with no reschedule
#1060722
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I made a reservation to fly from Grand Rapids to St Pete for January 18th. I noticed that the date was incorrect, and changed to February 18 within 24 hours. However, they did not post the change until the next day. They said I owed for the new reservation...
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timhennessy
timhennessy

Its funny that the airline employee troll used "fake news". I have read other reviews of this airline and they sound terrible....its weird that they would rather spend money ...

Anonymous
Anonymous

Almost all airlines have ticket restrictions/rules.you purchased non refundable tickets.airlines give you a 24 hour grace period to correct any mistakes,if you didn't check yo...

1.2
Product
Allegiant Air Flight Booking
I didn't like
  • Nd would not refund the overchange
  • Double billed me
#1049308
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I booked on line for a trip to Vegas, by the time we picked our hotel the cost of the flight went up, so I had to re-fill out the whole thing again.After another 20 minutes or so, the card was declined. We finally used a credit card at the cost of $50.00. Finally we...
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Meesh2016
Anonymous

You have a problem and they are willing to review it to help fix it? Man, they are the worst.

1.0
Product
Allegiant Air Flight Booking
I didn't like
  • Price hikes
  • Hidden fees
  • Billing
#999905
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Wednesday, Dec, 28, 2016- Flight #607 outgoing to Sanford, Fl was cancelled due to fog. We were told via text to phone Allegiant Air Customer Service. After being on hold for one hour and twenty minutes they offered us two $150.00 vouchers for myself and husband...
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Anonymous
Anonymous

Could be the next flight only had a few open seats but not enough to accomadate everyone on your flight.So it wouldnt be fair to allow you on that flight but not the other pas...

Anonymous
Anonymous

What kind of real event could you have been going to with a dog? C'mon, that makes zero sense. Bad news here is that you agreed to what you go when you hit that tick box sayin...

1.5
Product
Allegiant Air Flight Booking
I liked
  • Airport location
I didn't like
  • Cramped seats
  • 24 hr delay on 2 hr flight
  • Phone communication
#982467
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What a rip off booked a flight to go see wife's sick g-ma unfortunately she passed away the next day called to see if I can get a refund they do not do refunds had to book a ticket with Alaska air now I'm out of pocket $1000.00 so unprofessional no compassion they just...
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Anonymous
Anonymous

Im sure alaska has similar policies unless you purchased a refundable ticket.

Anonymous
Anonymous

You bet. You lost. When you buy a non-refundable ticket you bet that you can make THAT flight. In exchange, you get a much cheaper price for the ticket. Sometimes you win, ...

1.0
Product
Allegiant Air Flight Booking
#970301
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This airline needs to go away.It's advertised as a discount airline but by the time they fee you to death it's not worth it. God forbid if the word ''change' ' is ever mentioned, it will be costly. Needed to correct a misspelling of a name and date of birth on a seat I...
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Anonymous
Anonymous

Also tsa checks names so its not as simple as a few key strokes.You might say well people purchase last min tickets,while true if the tsa dosent have enough time before the fl...

Anonymous
Anonymous

Yes that is why the dot requires airlines to give people 24 hrs from time of purchase to change,cancel or refund.this gives people a window if oppurtunity to make any changes ...

1.0
Product
Allegiant Air Flight Booking
#951993
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Relationship: passenger Request Details: I went online to Allegiant to see about booking a trip. I saw that there was an opportunity to get a buy one get one free if I had an Allegiant MC. I applied for the card, was approved and booked my trip. I spoke with an agent...
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2.3
Product
Allegiant Air Flight Booking
I liked
  • Direct flights at an affordable price
  • Airport location
I didn't like
  • Extra fees
  • No desk attendant
  • Rediculous cancelation fee
#948389
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