Clute, Texas
4 comments
Featured on Facebook Not resolved

I am writing as a result of being on flight 638 and it being cancelled which caused a serious negative impact on me financially. I did not receive your notification until I was already at the airport car rental return in which I was more than 2 1/2 hours early due to the fact that I had to drive over an hour and return a car and to be at the airport 2 hours before as required. Upon arrival at the checkin counter there was no agent for more than 1 hour. When an agent finally arrived they were not helpful had no information and are rude.

As a result of this inconvenience and extremely poor communication via phone, text,email and at the airport I had to purchase tickets to fly out of another airport to get to my final destination and then obtain ground transportation to pick up my vehicle back at concord regional airport.

This incident which occurred on Allegiant's end and without reason cost me an additional $350 for 2 one-way tickets back to Charlotte and job that was awaiting my early arrival to Concord.

The vouchers sent to me are useless to me as one I will not be flying with your airlines ever again and the passenger traveling with me will does not live anywhere your airlines flies to. . I am requesting a full refund of our return flight portion and luggage fee in addition to reimbursement of the cost of my return flights that needed to be purchased to get back to the concord regional airport.

I hope in the future that your communication to your Passengers are notified on a more timely basis and that you instantly install in a recovery plan in the event an incident like this occurs again.

Review about: Flight 638.

Review #891438 is a subjective opinion of a user.

1.0
Additional Fees
Number of Destinations
Billing Practices
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
Quality of Food
Website
Staff
Customer service
Product or Service Quality
Level of Comfort
Value for money
PRODUCT OR SERVICE
Allegiant Air Flight 638
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Allegiant Air?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
San Antonio, Texas, United States #1201308
So did they rescgedule your flight?if so you are not entitled a refund as you purchased non refundable tickets, and if you were not on the rescheduled flight you would be considered a no show and you loose your money.If they just cancelled and did not reschedule im pretty sure they will have to refund your money and depending on the reason for cancellation if it was within their control they would probaly offer some compensation for future flights.
Anonymous
Dallas, Texas, United States #1198299
You would do better to post on the airline website, as you posted to strangers on the internet who have no interest in helping you.
Anonymous
to Anonymous Madison, Ohio, United States #1198614
(Sarcasm)....awwww, you are so sweet and kind! Did someone *** in your wheaties today? How do you not know that this person did not do that? This is a place for people to come and air their issues. Who are you to tell anyone that no one wants to help them? This is also a place to let other consumers know of companies *** business practices. Sounds like you are on the wrong website if you think you are going to find anything other then that. Look around before you make an unwarranted comment such as your.
Anonymous
to Anonymous #1198621
Seems warranted to me. Sounds like you are on the wrong website if you think you aren't going to see people express opinions you don't like.

You May Also Like

"On September 19th, I was on a flight to Las Vegas from Memphis, TN. I was thrown off because I paid for a seat in the exit isle. ..." Read more
"Several weeks ago, I wrote of several concerns about the performance of Allegiant Air. The response I received from someone named "Anonymous" (of course) ended with "Get over it!"..." Read more
"We were scheduled to fly Allegiant flight 308 from LAX to Bentonville, Ark. on July 1. Our flight was supposed to depart at 7:45 a.m. We departed 4 hours late..." Read more
"It is not so much moving frpm one seat to another but when you put someone in a seat, make sure they are comfortable and offer them something in return..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more
"I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more