Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Had a flight from Las Vegas to Stockton on June 20th. Original flight was at 6PM then got moved to 9PM then got cancelled.

After it got cancelled, they made us wait and said it has been rescheduled to 3PM the following day. They said they would reimburse us for the hotel for the night since we had nowhere to sleep. Once we got to our hotel and spent another $200, we get a call saying our flight has been cancelled completely. That night at 1AM, we had to purchase very last minute flight tickets for another airline since Allegiant completely cancelled ours.

I would never ever recommend this airline to anyone and will make sure no one has to go through this ever again. Allegiant airline is the worst airline to ride with and the way they handle their customers is the worst I've ever experienced. They are rude and will even hang up on you.

I'm not entire sure why they are even allowed to be an airline at this point. I have never been so disappointed.

Product or Service Mentioned: Allegiant Air Flight 5530.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Jul 28, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like