Product: Allegiant Air Deal Clear all filters (6 of 6 reviews match)
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Allegiant Air - Do not rent ground transportation

1.0
Details
On their site, they posted a car for the stay of our trip for 500.00. Wow 75 cheaper than I had reserved with another company. So rented it. Only to find out that after I paid, they did not include taxes and surcharges, so my 75.00 cheaper vehicle, has now cost us 191.83 more. Tried to cancel and they refused, but, hey they would cancel and give us a voucher. Um thanks but, no thanks, they will not get another dime out of me. Terrible customer service
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Review
#1630711 Review #1630711 is a subjective opinion of poster.
Service
Allegiant Air Deal
Cons
  • Being cheated
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Car Rental Overcharge
I Rented a car thru allegiant...Ithought it was all inclusive ( certainly they did not explain that it was not!) BUT when I got my rental car..guess what...an extra $ 60 in fees and taxes not included in Allegiant's price quote. FRAUDULENT!! I took allegiants deal...
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4 comments
Anonymous
#1209710

Same thing happened to me. Over $100 charged when I picked up my car, and it's not all taxes and fees (as stated in comments below) when the rental was less than a week.

Request for clarification was ignored by Allegiant. Bottom line - rent the car independently, not through Allegiant.

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Review
#907689 Review #907689 is a subjective opinion of poster.
Service
Allegiant Air Deal
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Dont advertise fraudulently
2.4
Details
First of all, I had a really awful time making my reservation on line --it kept refusing my debit card,. I kept trying for over 30 minutes and it went through. However, that is not my big complaint. Once I managed to get that done, a screen immediately popped up and...
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2 comments
Anonymous
#1183741

Businesses arent always open. Maybe try the number again?

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Review
#878736 Review #878736 is a subjective opinion of poster.
Service
Allegiant Air Deal
Reason of review
Not as described/ advertised
Tags
  • Customer Dissatisfaction
5.0
Details
I am sorry that so many people are not happy with Allegiant Air. I have had nothing but great service from Allegiant Air from Portsmouth, NH to Sanford and Fort Lauderdale, FL. Our last trip was in October. The 6:45 PM flight to FL had to be cancelled because of...
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2 comments
Anonymous
#1073228

We were "stranded" in Indianapolis. We didn't get chocolates but we did get an airport food voucher(about $8.00) and a shuttle ride to one of three local hotels for the night.

The airline picked up the charge. The next morning our nice shiny repaired plane was sitting at the gate. As we were on a lazy trip, getting there a day late wasn't a big deal.

Lesson here....

Do not fly these guys if you must be at your destination on time. If you have a cruise the next day, spend the money for another airline.

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Review
#736485 Review #736485 is a subjective opinion of poster.
Service
Allegiant Air Deal
Reason of review
Good customer service & fair pricing
Tags
  • Superb Experience

Allegiant Air Deal Review

3.5
Details
Not that good a deal. After we booked our trip and paid all the add on costs and have the restriction of taking with you 20% less luggage without being robbed. Then a charge for a carry on...just not that good a deal
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Review
#591391 Review #591391 is a subjective opinion of poster.
Service
Allegiant Air Deal
Reason of review
Pricing issue

Allegiant Air - Flight delayed by 10 hours and NO compensation offered

Same deal as all the others. Sent me email 12 hours before the flight telling me that my 11:30am flight had been delayed until 9:30pm. They would not allow us to cancel, would not give us free luggage for our "inconvenience", would not refund us for our show tickets, would not give us vouchers.... you get the idea. No supervisor or management in the call center just like everyone else. NEVER again will we use Allegiant Air. We were using them for my mother-in-law on regular basis but not anymore. I will be sure to inform all of my friends, relatives and anyone who will listen about this horrible excuse of a company.
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Review
#521907 Review #521907 is a subjective opinion of poster.
Service
Allegiant Air Deal
Loss
$1000

Contact Allegiant Air Customer Service

Mailing Address:
Allegiant Travel Company
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
All Allegiant Air Contacts

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