Product: Allegiant Air Customer Care Clear all filters (113 of 113 reviews match)
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now i understand why there is a website called allegiant sucks.this was the first and last time i will use them.i booked a flight ,hotel and rental with them.me my sister and mom going to spring training(GO CARDINALS) in mid march. a week later my sister was awarded a...
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Anonymous
Anonymous

You did purchase non refundable package right?Non refundable means you don't get your money back,even if you find a different hotel room.Airlines along with most businesses ha...

Anonymous
Anonymous

Why did you agree to the terms then?

1.8
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Allegiant Air Customer Care
#1171201
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This video I found pretty much sums up Allegiant Air. If I would have seen this video and read reviews ahead of time, I would not have booked with them. The price seems enticing and cheap but after adding everything up it is not worth it whatsoever. They charge for...
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Allegiant Air Customer Care
#1165733
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Checked in to flight 1754 - Maria the ticket agent must have had a bad day.No smile or greeting... just a growl. Charged me for overweight bag (2lbs) and said she could not give a receipt! Also, never received my baggage claim check for SDF so hopefully Maria ate lunch...
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Anonymous
Anonymous

Yawnnnnnnnnnnnnnnnnnnnnnnnnnn"but didn't even check my ID..."Unless things have changed, the first thing they do when you mosey up to the counter is ask for your ID and ticket...

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Allegiant Air Customer Care
#1114607
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Flew the 15 2017 have a serious medical condition and needed to use the restroom i was told no as we were landing.Although the lady beside me and her small children were switching seats. I then flagged down another crew member who i told was a very personal matter but...
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2.7
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Allegiant Air Customer Care
#1075992
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Allegiant Air - Missed mothers funeral due to lack of employee cooperation
Missed my mothers funeral!! Mobile boarding was unavailable so proceeded to get physical boarding pass..was then told could not get even tho gates were not closed..my mobile pass then came through on my phone..proceeded to security check point and was not allowed to...
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1.9
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Allegiant Air Customer Care
#1074430
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Flying home July 9, 2017 with my ESA Rabbit, I was told my rabbit could not board the plane.This coming after he has been accepted and flying for 2 years on Allegiant! I have multiple documentation from my mental health provider dated within the year,registration...
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Anonymous
Anonymous

Airlines are not required to accept any other animals other than dogs and cats.zBut they can and usually do accept other animals.But not required.Rats,snakes,ferrets ect almos...

3.9
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Allegiant Air Customer Care
#1072716
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Allegiant Air - Horrible
Allegiant Air - Horrible
I have had my ticket money just kept without me using the service due to an emergency.With no refund. I thought it was illegal to take money and keep it without goods and services rendered? I don't care if the fine print says it or not. They should not even be allowed...
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Anonymous
Anonymous

Its not illegal if you agreed to the terms of the ticket.

Anonymous
Anonymous

Almost all airlines have the same policy.you agreed to the terms.

1.2
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Allegiant Air Customer Care
#1068679
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Allegiant Air - Customer Service Line

Seriously, this is the worst customer service call line I have ever experienced. I should not have to call 3 times a day to try to get someone. I still have not gotten someone to pick up and cancel my flight. I do not think I will be booking with Allegiant again, not worth it!
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Allegiant Air Customer Care
#1067559
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Thank you, Allegiant Air, Nicki (P6D) did not have to go to the extent of explaining and crediting my husband because he is a veteran of the 70's...we got back a lot of money, both flights were ahead of schedule, which in the world where everyone wants everything to...
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5.0
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Allegiant Air Customer Care
#1063259
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Allegiant Air - Rude customer sevice at Gate 14 at 9:15 AM flight 500

Your rep at the counter threatened to charge us for a personal bag my wife was carrying for our disabled daughter and stepped in front of us and caused a scene and wouldnt let us on the ramp to the plane until our Autistic daughter had her bag in her hand. I also asked for his badge number and he deliberantly turned it backwards so i couldnt get his ID to give to you.
2.0
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Allegiant Air Customer Care
#1046265
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