Product: Allegiant Air Baggage Policy Clear all filters (58 of 58 reviews match)
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Allegiant Air - Crazy about carry on size. As if their paycheck is attached to money made on bag charges.

I was in line with a back pack the size was ok. The carry on the lady said was too high. It fit in their little box all but about one inch of the wheels. So they soak me fog another $50. Last year took the same flight and same bag and it was fine. When the dab was purchased it indicated it met requirements for carry on. Bag was very light and included my C pap machine. Once I removed the C pap it was half empty. What a waste. Will fly Delta or another.
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2 comments
Anonymous
#1774579

Uhmmm...Their paychecks are attached to making sure YOU honor the terms YOU agreed to. Look, just because someone last year didn't care or let you slide(probably so they can run and load the plane) doesn't mean someone this year will.

You got over once, call it a day and stop the whining?

Oh, and no matter which airline you book on, do not agree to the terms if you can't handle them. Yes I know, "I must work for them."

Anonymous
#1774059

It in fact didn't fit obviously.

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Review
#1702422 Review #1702422 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Pros
  • On time
  • Timing of flight
Cons
  • Charge too much for baggage
My mom flew from Tampa non stop to Greensboro, yesterday 7/11 and checked one bag. It did not arrive in Greensboro. She arrivd at 2:15 pm, she is elderly, so when he bag didn't arrive, i (her daughter) went to the Allegiant Desk counter, spoke with customer service...
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1 comment
Anonymous
#1743010

You should never pack meds or valuables in checked bags.always carryon these items.every airline spells it out in the terms that she agreed to.Just for this type of situationan

Review
#1585638 Review #1585638 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Pros
  • Great prices
Reason of review
Poor customer service
Preferred solution
We just want her luggage bag!!!!

Allegiant Air in Cape Coral, Florida - They stole my check book out of one of my checked bags..

I checked in a small bag that had my check book in it and it was not there when I got it home.
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Review
#1369784 Review #1369784 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Reason of review
Bad quality
2.0
Details

Update by user Sep 09, 2018

Got the bag to us 49 hours after our flight came in via Fed Ex, but if my wife did not go to great lengths of the phone, with some young man in Flint, MI., this would not have occurred. Their plan was to choose a cheaper shipping cost and get the bag to us six days...

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Resolved
Review
#1349144 Review #1349144 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Pros
  • Initial price for a direct flight
Cons
  • No printout of baggage claim
  • Lack of communication about status
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund

Allegiant Air - They lost our luggage

2.5
Details
They lost our luggage the lady that we talk today first was great she found the luggage in a few hrs told us to go to the ticket counter and ask for it then it was all down hill from there we were treated like dirt the lady said the ticket counter was closed and the was going home so we would have to go-to the luggage side to which we did and no one was there all I say the the ticket lady is the people that use your airlines is why you have a job and you need to serve them with respect not addituide
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Review
#1326609 Review #1326609 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Reason of review
Poor customer service
1.2
Details
One thing they charge for a carry on bag that use to be free! Then when you get there they say now you pay $50 a bag. Flying to St cloud I payed $25 for a bag on way back same luggage charged me $50 per bag that should been free!! Never fly again you pay foe seats also...
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Review
#1320338 Review #1320338 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Cons
  • Customer service
Reason of review
Flight, luggage, Policy
Loss
$400
Preferred solution
Price reduction

Allegiant Air - Have the worst customer service

Today is sunday july 22, 2018 at 8:27pm and we are now waiting to give our information to the checkin desk to so they can mail or bags home after the flight attendent forgot to properly tag our bags at gate check
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Review
#1310263 Review #1310263 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Reason of review
Bad quality
1.5
Details
On July 3, 2018, we were departing Sanford/Orlando we arrived at the desk 47 minutes before departure. The Allegiant minion named "Amy" (she refused any other identifying information and wouldn't show us her name tag) said we were fine since we were only checking one...
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2 comments
Anonymous
#1531989

"minion" The second you used this term, it didn't take me long to figure you out. Reading the rest of your rant proved me correct.

Typical right wing gun nut who thrills off what they perceive is some fear or hate of guns. I've checked in firearm through this and other airlines many a time. It's nothing to them. Toss in your baby like entitlement(as if she's going to give a fool like you her full name) and it's time to show you who's running the show.

Pro-Tip:It's not you. I'm quite sure you changed your attitude between the time you left for Southwest. That's why you got on.

People like you make us responsible gun owners and enthusiasts look like raving, mad lunatics. It's sad that it's people like you who are the face of gun owners.

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Review
#1307614 Review #1307614 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Cons
  • Way their minions treat customers
Reason of review
Poor customer service
Tags
  • Allegiant Air Sucks
  • Terrible Airline
  • Bad Customer Service Allegiant
1.3
Details

Update by user Jun 25, 2018

After getting to the airport 45 minuets before my flight I was already checked in on my phone all I had to do was check one bag in me and mom looked for the line they had my destination on it we couldn’t find and had to stand in another line and wait by the time we got...

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2 comments
Anonymous
#1508725

All airlines have a check in cutoff time.allegiant us 45 mins before departure.you are lucky the lady was able to check you in.if she had not you could have lost all the money you paid for your tickets also if you bought a round trip ticket most airlines cancel the return and you loose that money as well.the lady probably was trying to get you to hurry to the gate because she did you a favor by checking you in past the cutoff

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Review
#1288234 Review #1288234 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Cons
  • This is the worst alirlines ever
  • Any thing about airline
  • Would rather take a bus
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
  • Poor Customer Experience
  • Allegiant Customer Treatment

Contact Allegiant Air Customer Service

Website:
www.allegiantair.com
Mailing Address:
1201 N. Town Center Drive PO Box 371477
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
All Allegiant Air Contacts

Allegiant Air Reviews

  1. 447 reviews
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  5. 17 reviews
Allegiant Air reviews
1.0
Details
my flight #1339 on June 15 from : BWI to CVG Waited 2 hours before the luggage carrousel got stated . Another airlines came on with their luggage on same carrousel So : it was 2 1/2 hours before I got my luggage . Everyone furious Especially flight landed at 12...
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Review
#1286608 Review #1286608 is a subjective opinion of poster.
Service
Allegiant Air Baggage Policy
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund