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New Reviewer

Refund

Allegiant Air - Refund
Allegiant Air - Refund
Allegiant Air - Refund
Allegiant Air - Refund
Allegiant Air - Refund
My flight showed cancelled on the website as well at the Memphis airport I never got my refund. Im very happy with allegiant I dont mind getting credit
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ID
#3734071 Review #3734071 is a subjective opinion of poster.
Pros
  • One way flights
Cons
  • Cancellations
Loss
$237
Preferred solution
Either a refund or a credit for future purchase
New Reviewer

I am calling to discuss a very important matter that needs immediate attention

My complaint is that I have emailed Allegiant Airlines Customer Relations about an issue that I have been trying to get resolved and U keep getting the same old pre typed text message. I need to speak with someone who can respond and help get this matter resolved. I can be reached at 407-408-****
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ID
#3733966 Review #3733966 is a subjective opinion of poster.
Location
Rochester, New York
Loss
$900
Preferred solution
$900:00 cash for giving up my set. Not $900.00 in vouchers

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Refund

Allegiant Air - Refund
Update by user Jul 05, 2022

Nothing no updates

Original review posted by user Jul 05, 2022
Im not a pissed customer not at all I just was delayed by 7 hours on a weekend get away I lost a whole day of my vacation because of the delay and no notice I purchased trip flex Im not mad just upset because I needed the weekend because I lost my boyfriend and son all in the same week I am PO

User's recommendation: Just keep with Allegiant I am.

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ID
#3733783 Review #3733783 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund

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New Reviewer

Changes Needed to flight Need to discuss options

Plans have changed and I need to discuss options for different flights, days and times. I need to understand about return flights.
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ID
#3733587 Review #3733587 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
Let the company propose a solution

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New Reviewer

Change reservation

Please i want to know if it's possible to change the date of flight? If yes hiw is ot work Please let me know
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ID
#3733561 Review #3733561 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Please cancel my Paris hotel casino reservation due to airline flight maintenance cancellation

I need refund because you have cancelled my flight on June 27 from Medford airport to Las Vegas. My confirmation is BRZ2DH Name: Yun-hong Peng
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ID
#3731744 Review #3731744 is a subjective opinion of poster.
Location
Elk Grove, California
Loss
$800
Preferred solution
Full refund
New Reviewer

Can't access your website outside US, and you are impossible to contact over phone

Can't access your website outside US, and you are impossible to contact over phone. I just wanted to add 2 carry on...

User's recommendation: Wouldn't, at least not to anyone outside of US.

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ID
#3729896 Review #3729896 is a subjective opinion of poster.
Cons
  • No way to reach by phone
  • Can not access website outside us
Preferred solution
2 carry ons

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New Reviewer

Poor times as an employee

I think this has been one of the worst working experiences, I have ever had. The management claim they have your back, they don't. Your left with very little hours if any, due to incompetent schedule making. Not to mention Ive been witnessed to bias in terms of people boarding and how one agent is being held back from boarding because "things go fast and he just doesn't get it" when every one there is supposed to know how to board.

User's recommendation: Try another airline because if they screw the employees over, the same will happen for passengers.

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ID
#3724244 Review #3724244 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Change flight

I booked a flight (confirmation # BZJKYS) it was supposed to be out of South Bend Indiana and it booked out of Indianapolis Indiana. I need the flight out of South Bend
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ID
#3723780 Review #3723780 is a subjective opinion of poster.
Location
South Bend, Indiana
Preferred solution
See information
New Reviewer

Mobile check in issue

The app wont let me do mobile check in because one of my childrens birthdays is wrong. But all I get is busy signal when I call.
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ID
#3723503 Review #3723503 is a subjective opinion of poster.
Location
Santa Rosa Beach, Florida

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New Reviewer

I was due to leave in 24 hours, but was just informed that family members I was going to visit in Austin have COVID 19. I needed to reschedule this flight

I tried many many times to reach someone on the phone to reschedule this trip, the phone rang busy over and over. And it was impossible to make these flight changes online.

User's recommendation: Do not use Allegiant Air. Should you need to make changes to your itinerary, it will not be possible and you will lose your reservation money.

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ID
#3719708 Review #3719708 is a subjective opinion of poster.
Location
Goshen, Kentucky
Loss
$311
New Reviewer

I wasn't able to get my car rental and I was already charge

Allegiant Air - I wasn't able to get my car rental and I was already charge
I was told Im not allow to rent cars Im on do not rent wasnt able to get a vehicle and go screwed unhappy customer need my refund

User's recommendation: Find out and make sure before coming bad experience.

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ID
#3719221 Review #3719221 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$279
Preferred solution
Full refund

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New Reviewer

I'm unable to cancel a flight. I've tried on line and no one answers my calls

Ive tried to call and call goes to busy signal. Ive tried for hours. Im unable to cancel and flight takes off in an hour. This is terrible customer service

User's recommendation: Cancel your arrangements with Allegiant.. if you can!

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1 comment
#2232661

Same here. Waste of literally my whole day. I turned them into the Better business bureau just now

ID
#3717624 Review #3717624 is a subjective opinion of poster.
Service
Allegiant Air Flight
Pros
  • Cheap
Cons
  • Cannot get ahold of anyone to cancel a flight
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Reservation

Got baggage claim,,,trying to get through to customer service and get busy signal...would be nice if they a live people to talk to

User's recommendation: Can not contact customer service always get busy signal.

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ID
#3717579 Review #3717579 is a subjective opinion of poster.
Location
Middleville, Michigan
Preferred solution
A call back
New Reviewer

I d problems

My daughters Id expires the day we leave. Weve went to the dmv and had another one issued but it might not be here on time the day we leave. What else do we need to bring that can work so my daughter can teacel
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ID
#3717416 Review #3717416 is a subjective opinion of poster.
Location
Omaha, Nebraska
Preferred solution
Nothing
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