New Reviewer

Booking

it is not a complaint, i booked and paid for a flight for july 30th 2022 and return on august 6th 2022. the fair cost 820.00. i am getting emails with deals for this flight cheaper than what i originally paid. i dont want to cancel the original one because i am afraid of loosing my original booking. but if i can get it at a cheaper rate i would like to book it and credit my credit card the difference. please respond back to me. my email is andy@***.com or i would rather speak to someone regarding this. my cell is 845-224-**** thank you in advance
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ID
#3755522 Review #3755522 is a subjective opinion of poster.
Location
Newburgh, New York

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Verified Reviewer
New Reviewer

Change reservation

It s possibe to change a date of departure? If yes how does it work? Also i made an application for the credit card on plan, but i never recceve any answer
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1 comment
#2210065

Can i change a date od departure?

ID
#3754068 Review #3754068 is a subjective opinion of poster.
Location
Montreal, Quebec

Lost items

Arrived Jun 30 on flgt 1840 at 7:47 pm. Left a black, hurricane, cane, in front of a bench by the baggage exit. Outside the door , waiting for pick up. It was a black foldable cane with a light in the handle. My name was on it. Im hoping it was turned in to lost and found.
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ID
#3751476 Review #3751476 is a subjective opinion of poster.
Location
Niagara Falls, New York

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Verified Reviewer
New Reviewer

$50 charge issue

id like to know why my mother was charged $50 at the counter when we paid for all luggage. she was told for pet in cabin and that was already paid for. confirmation #BZCRZP please let me know whats going on. this was for nancy marr.

User's recommendation: always check your boarding passes and keep an eye on your bank account and credit cards for extra fees.

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ID
#3747815 Review #3747815 is a subjective opinion of poster.
Pros
  • Online booking
  • Cheap affordable airline
Cons
  • Excessive baggage fees
  • Not even a free water
Loss
$50
Preferred solution
Full refund
New Reviewer

Tested positive for COVID-19 I contracted it on flight July 3, 2022

On the plane down to LasVegas Sunday July 3rd, 2022. Physician’s State that this would be the only time we could’ve caught it because we are both handicapped and we pretty much isolate ourselves so though we don’t catch COVID-19. Returned to Bellingham Washington on flight 523@ 10:21am And my wife and I were sick the last day there on Thursday. I think everybody that was on that plate should be notified that they been exposed to COVID-19.
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ID
#3857750 Review #3857750 is a subjective opinion of poster.
New Reviewer

Voucher incorrect

I mistakenly bought a package and the cost was $150.00. When I saw my mistake, I cancelled the flight. I received a voucher for $108.31. Why would I not get the full amount back?
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ID
#3743395 Review #3743395 is a subjective opinion of poster.
Pros
  • Cheap flights
Loss
$42
Preferred solution
Full refund
New Reviewer

Flight not taken

Customer service is non-existent! I have called at different times all day. No answer! We had flights today. Got to airport and to gate and my husband starts to pass a kidney stone. Left airport to find a hospital. Been trying to let them know and find out what the procedure is.
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ID
#3741187 Review #3741187 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Pros
  • Price
  • Low cost and convenient
Cons
  • Unreachable customer service and useless website
Loss
$450
Preferred solution
Let the company propose a solution
New Reviewer

Wanted to add a carry-on bag

Silly that I cant add a bag the day before a flight. Just trying to make money on us I guess :( also ridiculous that I need 100 characters to make sure this even goes through.
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ID
#3741186 Review #3741186 is a subjective opinion of poster.
Location
Miami, Florida
Service
Allegiant Air Customer Care
Cons
  • Can get through at service desk
Preferred solution
Just add a carry-on bag before I get to the airport - price isn’t an issue, time is.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund on flight

Allegiant Air - Refund on flight
Allegiant Air - Refund on flight
Allegiant Air - Refund on flight
Allegiant Air - Refund on flight
Company canceled my flights EDWIN GABRIEL MENDOZA SANCHEZ #BYPV9T Travel Alert # BYPPVZ Thank you for choosing us. As per the telephonic conversation, please note the Total Amount to be charged for booking is USD 91.00 . which will appear as AIR TRIP ADVISOR / SMART AIRFARE, The total amount will be the same as mentioned From Visa Card Ending with*****4268. Please go through the below updated itinerary along with the total price as discussed and if everything seems ok, please reply to this email by typing:- As I Agreed or I Confirm, and also attached a Photo IDENTIFICATION DOCUMENT(ID).
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ID
#3738386 Review #3738386 is a subjective opinion of poster.
Location
Prosser, Washington
Preferred solution
Get my flight
New Reviewer

False cancellation

My flight was canceled for the second time without my permission. I was told that this would not happen again.
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ID
#3737688 Review #3737688 is a subjective opinion of poster.
Location
Apopka, Florida
Loss
$277
Preferred solution
Let the company propose a solution

Trying to find out about bringing a pet on a flight

Tried several phone numbers and could not get an actual human on the phone very disappointing need to know if I need to purchase a ticket for the dog or if I can just pay when I get to the counter
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ID
#3737258 Review #3737258 is a subjective opinion of poster.
Location
Palm Coast, Florida
New Reviewer

Waiting on refund

Flights were canceled June 1. Told refund would be made in 7 to 10 days back to my credit card. It's been a month still no refund. Can't get through to there customer service either.
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ID
#3857604 Review #3857604 is a subjective opinion of poster.

I am refused net access to book again and use miles..

I would like to know are connections w you and Europe not working ? I have flown LAX to PVU and cannot connect as before.. waiting for your answer.. kemppainen.jussi@***.com
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ID
#3736460 Review #3736460 is a subjective opinion of poster.
Location
Helsinki, Uusimaa
New Reviewer

Need to know if I can extend my flight credit expiration date I just tested positive for covid

I can never get through to the customer service people . So frustrated !! I need to have answers and would appreciate a call back

User's recommendation: Hire more people !

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ID
#3736428 Review #3736428 is a subjective opinion of poster.
Location
Mount Juliet, Tennessee
Loss
$200
Preferred solution
My flight credit expiration date extended. I was to fly out Friday but just got diagnosed with Covid
New Reviewer

I need to get my refund for a cancelled flight on June 13th San Diego to Pasco.

Need my refund for my cancelled flight on June 13th, 2022, San Diego to Pasco,Washington. Im not sure why it hasnt showed in my credit.
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ID
#3734982 Review #3734982 is a subjective opinion of poster.
Pros
  • Non stop flights are great
Cons
  • Get you on the extras
Loss
$220
Preferred solution
Full refund
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