Gail M Fbn

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Verified Reviewer
| map-marker Phoenix, Arizona

Can’t get anyone on the line to help use a credit card I just got and can’t use

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Updated by user Oct 13, 2023

I’ve not heard back from Allegiant. I can’t get thru on the phone nor leave a message

Original review Oct 06, 2023
I want to use the new credit card but cant bcuz I cant find the cc number. So annoying Ill try again but an hour wait is ridiculous
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Loyd Jhb

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Verified Reviewer

After most of one day on the phone ,they did resolve there mistake and make things right.

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Spent nearly 2 hours on hold trying to get my voucher put back on my account. Member number 54045****
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Pros:
  • Price and location
Cons:
  • Customer service

Preferred solution: Voucher

Marie G Ilw

Change flight

Need to either transfer or cancel flight, I cant make my flight for today. Want to transfer it to someone else for a later date.
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Preferred solution: Full refund

Gail M Fbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

I filled out this form and I went to send it and it cancelled

I tried for a couple hours to call and speak to an agent regarding only paying g for a carry on and not the whole package. Picking a seat etc. I also applied and was instantly issued a credit card so I could earn miles and 100 credit on my flight. I was unable to use my card and never could get anyone to help me with the Booking. So I paid for my flight using my Alaska credit card and paid for the package of choosing a seat and paid for two bags which we did not need
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Loss:
$100
Pros:
  • Base price
Cons:
  • Communication

Preferred solution: I’d like my promised miles by using my card and the 100 dollar discount

Anonymous
map-marker Coral Springs, Florida

I had things stolen from my bad in my last trip. I filled a report and had to call them for resolution. They won’t cover most of the stuff stolen for ridiculous reasons lihevtgry don’t cover ear pods.

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My purse pocket on my suitcase was unzipped and items were missing. This included ear buds, a jet ring and keys, medicine, and done other things. You need to have receipts. Ridiculous! Do you keep receipts and a couple of things are gifts. You
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User's recommendation: Insure your luggage. Apparently you can’t trust baggage handlers.

Doreen M Vcf

Will not accept my vouchers

I have made several calls to allegiant airlines today and yesterday, and in that 24 hour. The prices of these tickets have changed drastically through no fault of mine.

It keeps telling me that I am using invalid vouchers. I have received an email from a very nice gentleman on my second call today, thank you Jay who checked my vouchers and said that they were valid March 17, 2024 is when they expire.

I am trying to get to a veteran service on November 5 for my father-in-law who is 92 and I am getting very upset that the app will not except these vouchers , I would like a return call and I want somebody to book my tickets at the cheapest price they can or I am calling the attorney generals office in Massachusetts. Thank you very much I look forward to a return call 508524****.

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Preferred solution: I would like somebody to call me and find the email for which my vouchers were sent through and I want somebody to book 2 flights from my husband and I and they better be a good dealreleased

Gennaro C Ire

To see if you give Military Discount? Also, to see if you have senior discounts,

No response to my inquiry Do you offer military or senior rates? Why add to the request it seems foolish to me
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Preferred solution: Price reduction

Skarlette Yui
map-marker Cedar Rapids, Iowa

Fraud on my card

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Someone used my card on October 2nd. It wasn't me. Can you help. I asked for a new card and it's in the mail.
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Anonymous
map-marker Philadelphia, Pennsylvania

Overcharged

OI was overcharged for my flight. I paid$1189.19 on 11/06/2023 and they charged me$589.00 before boarding on 11/19/2023.
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andrea H Nek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Proof of employment

I am being scammed by people that claim they work for your company. They took money from me. The job was supposed to start last month. I have all correspondence from these transactions.Please help me stop this theft.Do you have a Mark Bixler in your employ?
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Loss:
$1000

Preferred solution: Full refund

User's recommendation: Contact HR

2 comments
Guest

They are sending me a check to purchase equipment . Is this a scam?

Guest

Did they send you a check for you to “purchase equipment”?

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Xoe Quv
map-marker Tallahassee, Florida

Live operator

My son is in Mayo clinic hospital in intensive care, and in Mayo clinic hospital in intensive care and he has turned in a high number one need to cancel my flight that I leave tomorrow morning out of Tampa Saint Pete at 8 AM bound for Syracuse New York, and I was wondering if theres any way I can provide proof that my son is in critical condition and I need someone to talk to about this
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Shneen S

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Verified Reviewer

Canceling my flight

I can't go anymore because something came up so I can't go anymore and I called in told them to cancel it and they said they did
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Preferred solution: Full refund

Sandra Bowles B

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Verified Reviewer

To make flight arrangements for my father

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I'm never able to reach anyone by phone been trying for over 2 weeks, still haven't spoke to anyone. It's very important that I speak to someone. Please call or send me a number where I can talk to someone or I will contact corporate. About this I'm reasonable issue. Sandra Bowles 937 672-**** sandrabowles18@***.com
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Pros:
  • Can never reach by phone
Cons:
  • Even if you go to airport and someone is at the check in station they wont

Preferred solution: Arrangements for flights with vouchers

Beverly C Irw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Airport Change

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We have a flight leaving on 10/6/2023 from Lexington, KY. The departure time was changed to 11p.m. We would like to change our departure airport to Cincinnati/Northern Ky airport. We have been trying to contact someone by phone for days now and there is no answer or response.
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Pros:
  • Cheap
Cons:
  • No customer support

Preferred solution: We just want to change airports

User's recommendation: Use another company. Customer support will not answer. WILL NOT

Anonymous
map-marker Lebanon, Indiana

Complaint

Cancel all flights, memberships, reoccurring charges, & refund my bank acct. I was mis lead on Allegiant airlines & taken to this link in error.
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