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Medically unable to fly | Allegiant Air review from Miami, Florida

Issue resolved. Thanks. No longer a pissed consumer except that had to wait way too long on hold.
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Review
#1652699 Review #1652699 is a subjective opinion of poster.
1.6
Details
Cannot Manage Travel through MyAlligiant - Allegiant Air review
This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error...
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Review
#1651286 Review #1651286 is a subjective opinion of poster.
Service
Allegiant Air Flight Booking
Pros
  • Cheap direct flights from two cities where i work and live
Cons
  • Unexcusable lack of concern
Reason of review
Poor customer service
Loss
$250
Preferred solution
Fix Web Site Issue and provide voucher for all my efforts, stress, anxiety, loss of time.
Tags
  • Manage Travel

Change flight | Allegiant Air review

1.0
Details
STILL awaiting a call from Allegiant
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Review
#1645927 Review #1645927 is a subjective opinion of poster.
Service
Allegiant Air Flight
Pros
  • Flight attendants
  • Price
Cons
  • Zero compensation for airline issues
Reason of review
Poor customer service
Loss
$220
Preferred solution
Let the company propose a solution
I have been on hold for 10 mnts. I purchased trip flex on 2 round trips because I’m traveling to see my new born granddaughter. She was early and have to change date. When I try it bills me and additional &190.00
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2 comments
Anonymous
#1790667

Sounds like the difference in airfare the trip change fee only covers that.You did agree to that.And most people know the closer to the flight the higher price

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Review
#1632448 Review #1632448 is a subjective opinion of poster.
Service
Allegiant Air Flight Booking
Reason of review
Pricing issue
Preferred solution
Deliver product or service ordered

Do not rent ground transportation | Allegiant Air review

1.0
Details
On their site, they posted a car for the stay of our trip for 500.00. Wow 75 cheaper than I had reserved with another company. So rented it. Only to find out that after I paid, they did not include taxes and surcharges, so my 75.00 cheaper vehicle, has now cost us 191.83 more. Tried to cancel and they refused, but, hey they would cancel and give us a voucher. Um thanks but, no thanks, they will not get another dime out of me. Terrible customer service
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Review
#1630711 Review #1630711 is a subjective opinion of poster.
Service
Allegiant Air Deal
Cons
  • Being cheated
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Car Rental Overcharge

Aclaración por error de nombre en pase abordar | Allegiant Air review

Aclaración por error de nombre en pase abordar - Allegiant Air review
Por favor necesito me confirmen lo siguiente Tengo que volar hoy 18 ahí 2019 de McAllen Texas a las Vegas Mi nombre es Eduviges Alfredo Alcántara Rodríguez El nombre en mi pase de abordar dice Eduviges ALFRED Alcántara Rodríguez Falta una letra en Alfredo Presenta algún inconveniente para poder abordar?? Mi vuelo es 47 LAG Mi confirmacion es BRKD6 POR favor espero respuesta
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Review
#1627067 Review #1627067 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$20000
Preferred solution
Let the company propose a solution
1.0
Details
They are liars, they charge you to check your bag, the leave a gapping hole in it. They make you jump through hoops with photos and receipts of what you paid for the bag, then they refuse to pay for the badge because they ‘were not neglegent’. How is that even...
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2 comments
Anonymous
#1790672

How do they know it wasn’t ripped before the flight?Thats why airlines don’t pay for tears,rips,broken handle or wheels.Also because the bags could easily get damaged in the belly of the plane.They are stacked on top of each other and some bags have sharp edges or straps.If they did pay for these damages tickets would be twice the price.Instead they just tell passengers if they check baggage they won’t be responsible for minor damage.And you agreed to take the risk and now your bag is damaged you can’t really complain

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Review
#1623186 Review #1623186 is a subjective opinion of poster.

Change fly | Allegiant Air review from Syracuse, New York

4.0
Details
Thank you very much for sending me a message if I contacted customer service since I needed to change the date of my flight because my dad was very seriously hospitalized. They told me that if I could send proof that I was admitted to the hospital, they could give me a baucher for the cost that I had to pay but unfortunately I do not have that document since my dad passed away and in reality I did not have much time to look for papers and my mood was not the best at that time and actually in the hospital to get a Document after the patient leaves or dies is very difficult. thank you very much for communicating back and being able to understand my situation
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Review
#1621787 Review #1621787 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$180
Preferred solution
Let the company propose a solution

Horrible Custmer Services | Allegiant Air review

I need to add a child to my ticket. Alligent has made this so frustrating and impossoble. I cant add a child to my ticket on line, I went to the counter of Alligent and said they csn only book on line. Again you Cant Not book online. I have been calling for 3 days waiting on hold for 1 to 2 hours still not able to book a ticket. I have emailed customer service tryimg to book a ticket!! This is absolutly the worst Custmer Service! I just want to book a ticket give you my Money!
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Review
#1615209 Review #1615209 is a subjective opinion of poster.
Cons
  • Terrible custmer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
A Ticket
Tags
  • Allegiant Air Sucks
2.4
Details
Won’t reimburse for damage to wheelchair - Allegiant Air review
I just wanted to share my experience. Last week I flew to Orlando, Florida from Nashville, Tennessee on Allegiant Airlines. The flight that I took damaged my wheelchair and was delayed 3 hours. I needed to drive another hour from Orlando to Palm Coast, Florida for an...
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4 comments
Anonymous
#1790674

You agreed to inform them within 4 hours of any damage,You didn’t hold up your end of the bargain.Also after 4 hours how do they know the damage didn’t happen after you left the airport

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Review
#1612830 Review #1612830 is a subjective opinion of poster.
Service
Allegiant Air Flight
Reason of review
Poor customer service