Allegiant Air - 4 Hour Delay!!!
We were scheduled to fly Allegiant flight 308 from LAX to Bentonville, Ark. on July 1. Our flight was supposed to depart at 7:45 a.m.
We departed 4 hours late at 11:45 a.m.! We had gotten up at 2 a.m. in order to pack and be at LAX two hours prior to take-off!
We were never offered an explanation.
The wheel from my daughter's suitcase was broken off and an expensive item inside was damaged as well.
We had booked this flight MONTHS in advance. I think in cases where a flight leaves four hours late that travel vouchers should be given to all passengers who were inconvenienced. The passenger's time should be respected. I haven't contacted Allegiant yet about this, and they certainly have not contacted me to apologize and comp me any additional air travel. Also, I am wondering if after paying for flights, suitcases, seating, carry-ons, priority boarding, soft drinks on the plane, etc., if Allegiant Air is really a discount airline after all!
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Allegiant Air Flight 308
- Review category
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