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PIE (St.Pete/Clearwater) absolutely the worst in terms of customer service that I've personally ever seen in my life. Very rude! I fly every week from Knoxville Tennessee and unfortunately if you know anything about the Knoxville airport and flights to Florida you have...
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I was scheduled to fly from Evansville to Orlando on March 16th, 2017 for an event at Daytona for which I had planned for 6 months, at 3:59 am I received an email notifying me that flight had been cancelled, no explanation, just cancelled! Not enough time to make other...
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Anonymous

Anonymous "history making event"And you chose the cheapest way to get there. Please tell me you didn't do your homework and these things were a total surprise." no explanation, just can...

Anonymous

Anonymous All airlines have delays and cancellations everyday.it sucks but it is a risk you take when flying.

When this airline started out it was quite good. Great price, nice planes, and actual flights. They fly to great locations. But people make their plans for family vacations around specific dates. Allegiant has become too unreliable. My family in Raleigh booked a flight...
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Anonymous

Anonymous Allegiant is the most profitable airline in the us.Probaly not going out of buisness soon.They admitted thier older airplanes arent as reliable as they thought and they are sl...

#1021676
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Short Review for March 26, 2017

#1025910
1.0
Terrible communication! Not just terrible...there was NO communication! The Allegiant employees were clueless!
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Short Review for March 12, 2017

#1020102
2.2
My flight was scheduled from New Orleans to Concord. We could not land due to a 10 knot wind. I put my life in the hands of a pilot that can't land in those conditions ever again. Open a cracker jack box and you can pilot for Alligiant Airlines too.
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Allegiant Air Website Review

#1002708
2.8
Cannot connect to website last 3 days. "CANNOT ESTABLISH A SECURE CONNECTION" WTH?
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Allegiant Air Customer Care Review

#999869
1.3
Flew from Rockford to st Pete.... airport was shut down due to fog and flight was cancelled hour before airline personnel told us. Disrespectful of our time. Tried calling airline and was put into voice loop. Fortunately we were able to get out next day. Won't fly again on Allegiant
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Yesterday i experienced the outmost disreguard to human life by your terminal support..as i boarded the plane in las vegas at mccaran i felt a lil un easy ...quite possibly just exhausted and ready to head home..i boarded took my seat and buckled up for ***...i began...
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Anonymous

Anonymous "do people not get sick on a plane frequently"No most people do not get visibly ill prior to a flight and are allowed to stay on.No one has time to deal with a freak out in mi...

Anonymous

Anonymous If you are sick on the ground you can get sick in the air. They can't take the chance of you getting sick 30,000 feet up and no one is around to help.

I purchased a ticket for my sister to come visit for spring break. Flight was to leave March 12 at 4:55 PM. We get told that the flights been delayed till 6:10 PM. So my sister has now been sitting at the airport in Oakland California for almost an hour and a half. She...
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Anonymous

Anonymous This is all within the terms of the contract you agreed to when you purchased the ticket. Also, when you buy a cheap ticket on an airlines like Allegiant, it has no agreement...

Anonymous

Anonymous You realize that this isn't monitored by Allegiant, right? This is just a website where you can complain, if you are expecting a resolution you may want to contact them direct...

My family members are stuck in the Ogden Utah airport waiting for their Allegiant flight to Phoenix that has been delayed at least 3 hours. No weather related problems. No mechanical problems. Only pilot errors--very inexperienced pilot. Allegiant is horrible about...
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Anonymous

Anonymous Oh so you're a pilot too and can definitely say that the pilot had an error? Probably not. Stick to the facts and not some weird conspiracy theory.

1.0
#1013311
Reply to reviews
Sitting in Bismarck ND waiting on our allegiance flight to depart had control problems coming into Bismarck airport so you would think that they would have a mechanic waiting at the gate for the plane not allegiant they wait till the plane is unloaded then when it's...
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Anonymous

Anonymous Perhaps like you, Allegiant did not use periods or punctuation when it emailed the mechanic to be available, so that the mechanic could not understand the message. It is so ...

Just flew back on Allegiant Air from Punta Cana, Pilot informs the passengers that we will be heading to Orlando to refuel, apparently this full plane was too heavy for take-off, however was not to heavy on the way out from Cincinnati. So off we went to Orlando, landed...
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Anonymous

Anonymous I've only flown Allegiant once, that was many years ago on an inexpensive trip to Las Vegas for a wedding. It was an OK experience, understanding that you're paying for a sea...

Anonymous

Anonymous You understand safety first, but would have preferred that they didn't do what was safe for you and everyone else on board? Mmmkay.

Worst customer service ever! This was about to be my first flight with this air line but the lack of customer service that allegiant airline claims to have, that is supposed to be 24/7, is an absolute joke. I will never fly with this airline ever again and I will be...
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Anonymous

J liu Same happened to me. Needed to make a slight change within hours of booking and could not get a representative on their 24 hr line. I ended up having to go visa to reverse the...

Contact Allegiant Air

Headquarters Address:
1201 N. Town Center Drive
Las Vegas, Nevada 89144
United States
Phone:
(702) 505-8888
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You advertise that it is better to get a package deal with your company; which is illegal false advertising. I will be sending this to the Better Business Bureau as well, because this is absurd. My son & I purchased an airplane ticket package,..with flight, hotel, and...
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Anonymous

anonymous It is always better to get the rental car separate from the rest, because then you are the rental car company's customer. They are more willing to help you, plus you know exa...

Anonymous

Anonymous And yet you hit that little tick button saying you read and understood what you were getting into.From their website..."Car rental taxes, surcharges and fees are not part of y...