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On a flight from OAK to LAS, Allegiant failed to manage their fleet properly or give good updated information so that customers could make alternative plans. A flight that was supposed to leave at 12:30pm instead left at 1:30am the following day. Little to no action...
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Anonymous
Smitty

You aren't going to receive a single cent from the carrier.They were contracted to carry you from Point A to Point B.Mission accomplished.Nowhere is there a punctuality clause...

Anonymous
Anonymous

" give out water and food "Water is the drinking fountain, food is the chip vendor. You act as if you were stuck in some third country for days waiting on the UN truck to arri...

1.0
I didn't like
  • Unresponsive customer service and inability to get a refund
#1131838
Reply to reviews
I booked a package with Alligent airlines. When i got to the hotel i didnt have a reservation and couldnt get a room anywhere. I ended up sleeping in my car. Alligent airlines told me i was lucky to get my deposit back on a room thry never booked!!! Forget about any...
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#1129743
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Allegiant Air - Destroying our LUGGAGE
Allegiant Air - Destroying our LUGGAGE
Allegiant Air - Destroying our LUGGAGE
Allegiant Air - Destroying our LUGGAGE
Allegiant Air - Destroying our LUGGAGE
Allegiant Air - Destroying our LUGGAGE
I checked in my one piece of luggage at Concord, NC. When I picked up my bag off conveyor in Nola it had black streaks of grease all over it, my lock had been cut completely off, TSA agent taped the cut lock to a card and put it inside my luggage, the zipper was not...
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Anonymous
Anonymous

Sounds like the damage happened when your bag was with the tsa,have you checked with them.maybe they can help.

1.0
#1128828
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Allegiant Air - Ripoff

Allegiant Air
#1120060
1.5
Details
Airline fee more than doubled after luggage charges, carry on charges, printing boarding passes charges, over 40 lb weight limit charge of $50.00, seat charges. Airplane filthy, scoop of tuna salad under seat. Never again!
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Additional Fees
Level of Comfort
Price Affordability
Product or Service Quality
Staff
Value for money

Allegiant Air - Flight 688 from SFB to TTN

Allegiant Air
#1112225
Every flight I take out of SFB to TTN on allegiant is always delayed. They promptly emailed us a $50 allegiant voucher per person and are handing out $8 meal vouchers. We received four delay notifications. The flight was scheduled to leave around 3:30pm and has been pushed to 11pm. I won’t fly out of SFB anymore.
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Allegiant Air - Hurricane Irma

Allegiant Air
#1107196
1.0
Details
My flight on Monday after Irma swept through the Tampa area was refused a refund for having to cancel. Couldn't even get a full voucher amount. Trip had been scheduled for over 2 months. Was told `You can still fly in, so no." Really? Low to no electric, water, gasoline but go anyway. Never again.
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Customer service

Allegiant Air - No toll free number for allegiant

Allegiant Air
#1100286
No toll free number for Allegiant. I am in Florida I have been trying to call allegiant's regular phone number and I also can't find a toll-free number I have a flight scheduled in two days but I have no electricity at my home here in Florida because of hurricane Irma I'm trying to get in contact with customer service
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I had accidently booked the wrong return flight date for my wife and I last week. When booking the date on the allegiant calendar I must on clicked on the wrong day for flight return and did not notice. We noticed when we went to the airport and they could not find our...
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Anonymous
Anonymous

All airlines give you 24 hours to check for mistakes,after that your are bound to the terms and conditions you agreed to.you purchased non refundable non transferable tickets ...

Anonymous
Anonymous

"was returning with 23 empty seats"And? You made the mistake. You agreed to the terms of service after you made the mistake. You knew full well before going out there you mess...

1.6
I didn't like
  • Change charges
#1127076
Reply to reviews
I was on a flight from Jacksonville, Florida to Cleveland,Ohio FLT 1406 On November 5th 2017. Flight was supposed to depart at 3:08pm, but due to maintenance, didn’t leave Jacksonville until close to 4pm. I can understand that, but the flight was very frightening, the...
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Anonymous
Anonymous

They adhere to faa guideline and limitations.There are restrictions when the weather is bad but no pilot nor any air carrier would fly when those limitations are met.Air traff...

1.0
#1126901
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I will absolutely never use your airline again. I'm disgusted. Last week my husband, who is in the line of duty with LVMPD, was critically injured at work. I had a flight to leave today to Oregon which I purchased weeks ago. I called you guys and explained that there...
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Anonymous
Anonymous

"Way to treat first responders and their families."I've never understood complaints like this. People like you whine that they can't get their money back when they can't trave...

1.0
#1121334
Reply to reviews
Checked in to flight 1754 - Maria the ticket agent must have had a bad day. No smile or greeting... just a growl. Charged me for overweight bag (2lbs) and said she could not give a receipt! Also, never received my baggage claim check for SDF so hopefully Maria ate...
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Anonymous
Anonymous

Yawnnnnnnnnnnnnnnnnnnnnnnnnnn"but didn't even check my ID..."Unless things have changed, the first thing they do when you mosey up to the counter is ask for your ID and ticket...

#1114607
Reply to reviews
On Monday 10/2 my husband and I had tickets to go from Orlando/Sanford - Columbus, Ohio. This flight was to leave at 4:30pm (EST). We were to check in at least one (1) hour prior if not even earlier. We arrived in plenty of time. Once we get to the counter there were 6...
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Anonymous
Anonymous

If you were not at the airport 2 hours before your flight,then you were not there in plenty of time.all airlines have cutoff times and recommend you arrive 2 hrs prior.allegia...

I didn't like
  • Poor customer service
#1109975
Reply to reviews
My husband's plane landed in Fresno. Stopped on tarmac and smoke was filling the airplane. They did not taxi to gate but stopped ubruptly and let everyone out of the back steps of the plane. To walk rest of the way to the airport. Everyone was covering there face with...
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h.kitchener
h.kitchener

So, your complaint is that an airplane had a potential safety problem and stopped it short of the gate to evacuate the passengers in the interest of safety? Did you forget to ...

2.2
#1108449
Reply to reviews
Allegiant Air - Havnt heard back. !!!
Im am a freqent customer and never had a problem until this incident .when i boared airplane i sat down and noticed blood all over the window and wall .upon further inspecting i noticed it was all over arm rest which i put my arm in .i notified stewardess and she came...
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Anonymous
Eddie

Disgusting is right.May I add ? : it's not only what you touch in an airplane , it's the very air you breathe.Most "modern" aircraft provide nothing but recirculated air with ...

Anonymous
Anonymous

You posting this has already brought it to the attention of the public.

#1106910
Reply to reviews