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I made a reservation to fly from Grand Rapids to St Pete for January 18th. I noticed that the date was incorrect, and changed to February 18 within 24 hours. However, they did not post the change until the next day. They said I owed for the new reservation...
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timhennessy
timhennessy

Its funny that the airline employee troll used "fake news". I have read other reviews of this airline and they sound terrible....its weird that they would rather spend money ...

Anonymous
Anonymous

Almost all airlines have ticket restrictions/rules.you purchased non refundable tickets.airlines give you a 24 hour grace period to correct any mistakes,if you didn't check yo...

1.2
I didn't like
  • Double billed me
  • Nd would not refund the overchange
#1049308
Reply to reviews
This was the worst flight I have ever taken. Ever. Started out with the app and check in not working, then we get to the airport and We are the second pair to arrive. Cool. No problem waiting, but as we got closer to boarding, we find out that the plane that we were...
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1.3
#1044674
Reply to reviews
They cancelled our outbound flight from Cincinnati, same day. Best offer was to drive to Indy and they would put us on another flight. After we arrived, that was also cancelled....no option but to buy new tickets from another airline. Return flight got diverted from...
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Anonymous
Anonymous

If it was a weather issue no airline will provide other transportation or ground transportation or provide a hotel or compensation.weather also causes rolling delays like pilo...

#1043508
Reply to reviews

Allegiant Air Customer Care Review

Allegiant Air
#1046265
2.0
Your rep at the counter threatened to charge us for a personal bag my wife was carrying for our disabled daughter and stepped in front of us and caused a scene and wouldnt let us on the ramp to the plane until our Autistic daughter had her bag in her hand. I also asked for his badge number and he deliberantly turned it backwards so i couldnt get his ID to give to you.
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Allegiant Air Flight Review

Allegiant Air
#1045613
CLE 5:43 PM flight delayed 3 times finally cancelled at 9. Was rescheduled for next day at 4:45. Delayed 3 more times. Finally left 9:45pm. Spent one day in Jacksonville Florida. Ridiculous. First time flying in 30 years. Highly upset. Giving us 100$ voucher! . Not acceptable.
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Allegiant Air Flight Attendant Review

Allegiant Air
#1045489
1.2
I was flying from vegas to mcallen and was kicked of plane by stewardess because i did not want to deal with her over somebody sitting in my seat. Told her to call gate agent.
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Allegiant Air Website Review

Allegiant Air
#1043108
2.1
I was on hold 2 different times for over a balf hour a piece. The website is not very user friendly at all. I was told that i dont have to prepay for a seat for a minor,but I couldnt find where i could select it.I also signed up for a credit card,but was unable to use it for either trip cause I didnt have the information yet.
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When the plane arrived the pilot could not fly. So AllIgent but us up in Motels. We had to take a taxii which cost us $15.00SEN TO . At the Motell they took $25.00 of f of our credit card for breakfast. We did not have breakfast there. They did not put the $25.00 back...
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Anonymous
Anonymous

This sounds like the hotels issue not the airline.the hotel took your money you probably have to get it from the hotel.

#1042090
Reply to reviews
It's 8:43 here in Great Falls, Montana and although the plane landed without anything falling off of it, we are waiting for a mechanic. How can ANY airline be this late this often? Dispicable customer service and an absolutely wretched airline. When you do get an...
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Anonymous
Anonymous

This kind of things happen with all airlines.also departure and arrival boards are controlled by the airport not the airline so if its not updated its the fault of the airport...

Anonymous
Anonymous

"When you do get an explanation"What is it with you people? Do you really think the counter person truly knows what's going on? More over, do you think if they did they would ...

1.8
#1040648
Reply to reviews
DO NOT!!!! I REPEAT DO NOT USE THIS BULLSH#T Airline. Many people bumped off the plane. Including my son which ended up with us trying to get my son home for 4 days. Each day they they wouldn't let him fly said there is a weather advisory (light rain or fog) Making him...
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Anonymous
Anonymous

No airlines can allow anyone under the age of 18 to be alone on a weather advised flight.it is for liability and for good reason,if the weather is bad and the flight then has ...

Anonymous
Anonymous

My son was also bumped off the same flight!1 There was not fog in Concord!!

1.0
#1039365
Reply to reviews
Just wanted to let you know that I personally will never ever fly your company again. I will also make sure that any of my family and friends will never ever fly your company again. This is not so much a complaint as a promise that your company lacks any professional...
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Anonymous
Anonymous

All airlines have delays.everyday.They are now the most profitable airline in the us.And they have never had a fatal crash.faa has the same laws and matenince requirements for...

#1037612
Reply to reviews
The first incident occurred when my wife and I visited my ailing mother in Oklahoma. The day of our departing flight I locked my vehicle in the McCarran airport parking garage then zipped our remote control into a side pocket of our singular suitcase. We then checked...
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gweggumz57
gweggumz57

Sounds like I have aviation people responding to my post. I used to work on Boeing Field and I know them all too well. Sorry, I forgot the handshake so I'm not in the club any...

Anonymous
Anonymous

So you think your wife is more important then everyone else on the flight. Everyone else waiting for that plane to *** and arrive on time. I agree you should have had diapers ...

Our flight was cancelled early am due to them giving our plane to another flight. They said they could get us to Ohio. Our destination was Indiana. We had to go to the airport twice that day to talk to rep as you can't get a person on the phone and the website was...
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Anonymous
Anonymous

All airlines have cancellations.All airlines have pretty much the same policy regarding cancellations.you can either 1.wait for the next flight with airline to your destinatio...

1.1
I didn't like
  • No apology for the waste of 25 hours of my time
#1033499
Reply to reviews
Last year, someone reserved a flight ticket under my name with my credit card info. I called right away to cancel it because I did not do the reservation. Agent said, that I can use the money for future flight. Tonight I called to get ticket and use that refund towards...
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Anonymous
Anonymous

All airlines have the same rule in regard to vouchers flight certificates or banks(all airlines call them different things)but basically when you cancel flight you get a vouch...

Anonymous
Anonymous

We assume you knew the person making the reservation because they had your credit card number and MADE THE RESERVATION FOR YOU. How did you "call right away," if you did not ...

1.0
#1026914
Reply to reviews