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My june 23rd 2017 flight was cancelled this morning around 11am through a text message from them with no reason and no live agent to call or talk to at the airport or there customer service #....my flight was suppose to leave about 730pm but they decided that tommorrow...
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2.4
#1065209
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We decided to move our return trip up 2 days. I cancelled the original return flight and then processed to find the new flight (2 days earlier) and processed to purchase...for $368.00..don't tell me Allegiant is low fare. Now the interesting part starts..our 2 day...
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1.6
I didn't like
  • No help from ticket attendant
  • Can not speak to a representative in person
#1064895
Reply to reviews
Everybody says fly allegiant it has great fares. I beg to differ with them. You buy a ticket then you pay for a seat (really) then you pay for a bag overhead in compartment. Then if you want a smack it cost any where from $2.00 to $10.00. Add all the taxes and you have...
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Anonymous
Anonymous

It can be cheap if you only pay for what you need.I don't care where I sit and I bring my own snack and fill my water bottle after security.I like the option to only pay for t...

Anonymous
Anonymous

" pay for a bag overhead"Travel lighter and save "want a smack it cost any where from $2.00 to $10.00"What are you 6? Do you really need a snack like a child? Anyway, pack you...

#1063367
Reply to reviews

Allegiant Air - Awful

Allegiant Air
#1063675
1.1
Got to the airport 45 minutes before flight to leave only to have them tell us we had to pay an extra 75.00 per person to book another flight because they wouldnt let us on what we paid for? With plenty of time since it said u could board 15 minutes before the plane took off? Thats ***. They did the same to others...just another way to get money...i will NEVER fly allegiant again!!!!!
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Allegiant Air - Boarding time

Allegiant Air
#1056948
2.3
My wife is flying out of pasco #575. She was to board at 630 then 930 and finally got on after 11 pm. We live 130 miles from vegas. I have waiting at Mccarren in vegas for 4 hrs. Next time we will fly with another carrier .
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Allegiant Air - Lost of funds

Allegiant Air
#1055872
2.8
I turned my rental car in early during my lastest trip with Allegiant Air. But, because I did not notify them 24 hrs before turning in the car, they told me I have a "loss of funds" and would not refund me the 6 days of unused car rental ($240 app. value.) I'm not happy and I do not recommend booking car rental via Allegiant Air.
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Allegiant Air - Pathetic airline

Allegiant Air
#1054101
1.5
Cancelled flight! Terrible customer service!! On hold for well over an hour. Will never fly with them again. Spirit air is a discount airline and never have had a bad flight or *** customer service!
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Thank you, Allegiant Air, Nicki (P6D) did not have to go to the extent of explaining and crediting my husband because he is a veteran of the 70's...we got back a lot of money, both flights were ahead of schedule, which in the world where everyone wants everything to...
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5.0
#1063259
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My husband booked our flight and motel back in April through Allegiant he has ended up with a serious gaulbladder issue tried to cancel everything and they said can't do that had to cancel 24hours after the reservations, will who knew this was going to happen so he...
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Anonymous
Anonymous

The worse airline I have ever experienced. 4 hour delay, no apologies, pay for everything, on phone with customer service for over an hour, still waiting. I do not know how th...

Anonymous
Anonymous

How are they crooked?they offer NON refundable and non changeable(at least without a fee).they do offer insurance where you can change your flight with no change fee.If you di...

I didn't like
  • Phone service
  • Refunding is bad
#1060912
Reply to reviews
I had to pay 1742.00 for my family to get back home from my daughter wedding. our flight 506 cancelled with no explanation and I they had no extra money to get home. we had to book another flight with southwest air lines to get home. we could not pay another day for...
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Anonymous
Anonymous

I think all they will refund you is what you paid them for the cancelled flight.and maybe a credit for the airline.This is standard with airlines.at least with the low cost ca...

2.6
#1060729
Reply to reviews
We were gifted a condo in Destin FL for some rest and relaxation after having spent two years caring for a young daughter with Stage IV ovarian cancer. She lost her battle last Fall at the age of 23. Nine days after her death our oldest daughter, 35, was diagnosed with...
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Anonymous
Anonymous

all airlines have cancelled flights sometimes they get rescheduled and sometimes they don't.Some airlines can get you on the next flight...5 days later.really it happens.unles...

I didn't like
  • Cancelled flight with no reschedule
#1060722
Reply to reviews
Allegiant Air - Don't Risk Flying Allengent Airlines - Pay a little more and go with safer airline...like Southwest
My wife and kids have flown to Ohio the past two summers. Both times, there were 6 to 7 hour delays (with direct flights!!). "On time" is a concept Allengent airlines is not familiar with. In fact, I doubt they even know what "on time" means. After talking to my wife,...
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Anonymous
Anonymous

"My wife and kids have flown to Ohio the past two summers.Both times, there were 6 to 7 hour delays (with direct flights!!)."Insanity-Doing the same thing over and over again ...

Anonymous
Anonymous

They are getting new planes.

I didn't like
  • No way to reach a person by phone
#1060462
Reply to reviews
First the flight was delayed for 4 hours and it took 30 plus minutes to get someone on the phone for a canned answer. I went to the airport and 45 minutes prior to anticipated boarding it was delayed again for an additional hour! There is no plane in the gate and no...
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Anonymous
Boarding

Flight boarded 5 hrs later than expected. Free soda and water prior to boarding. Correction to original comment, the plane was in the gate the whole time. I was looking out th...

Anonymous
Meal voucher

5 people at the gate counter handing out $8 meal vouchers! Maybe this flight will *** today.

3.5
#1059516
Reply to reviews
Alejandra Jasso Contact Email: walexsona00@gmail.com To Whom it May Concern: Dear Sir/Madam, I am writing this formal complaint in reference to my stolen laptop and charger. On August 5, 2016, at approximately 0515 hours, I checked one bag at Allegiant Airline’s...
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Anonymous
Anonymous

No airline will cover or pay for lost or stolen electronics,jewelry,art or other high valuable items.You agreed to those terms.You should always carry on valuable items.Airlin...

1.0
I liked
  • Stole my laptop
I didn't like
  • Allegiant employees stole my laptop
  • Allegiant do not want to pay me back
  • Are ignoring my complaints
#1059176
Reply to reviews