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Checked in to flight 1754 - Maria the ticket agent must have had a bad day. No smile or greeting... just a growl. Charged me for overweight bag (2lbs) and said she could not give a receipt! Also, never received my baggage claim check for SDF so hopefully Maria ate...
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Anonymous
Anonymous

Yawnnnnnnnnnnnnnnnnnnnnnnnnnn"but didn't even check my ID..."Unless things have changed, the first thing they do when you mosey up to the counter is ask for your ID and ticket...

#1114607
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On Monday 10/2 my husband and I had tickets to go from Orlando/Sanford - Columbus, Ohio. This flight was to leave at 4:30pm (EST). We were to check in at least one (1) hour prior if not even earlier. We arrived in plenty of time. Once we get to the counter there were 6...
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Anonymous
Anonymous

If you were not at the airport 2 hours before your flight,then you were not there in plenty of time.all airlines have cutoff times and recommend you arrive 2 hrs prior.allegia...

I didn't like
  • Poor customer service
#1109975
Reply to reviews
My husband's plane landed in Fresno. Stopped on tarmac and smoke was filling the airplane. They did not taxi to gate but stopped ubruptly and let everyone out of the back steps of the plane. To walk rest of the way to the airport. Everyone was covering there face with...
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h.kitchener
h.kitchener

So, your complaint is that an airplane had a potential safety problem and stopped it short of the gate to evacuate the passengers in the interest of safety? Did you forget to ...

2.2
#1108449
Reply to reviews

Allegiant Air - Flight 688 from SFB to TTN

Allegiant Air
#1112225
Every flight I take out of SFB to TTN on allegiant is always delayed. They promptly emailed us a $50 allegiant voucher per person and are handing out $8 meal vouchers. We received four delay notifications. The flight was scheduled to leave around 3:30pm and has been pushed to 11pm. I won’t fly out of SFB anymore.
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Allegiant Air - Hurricane Irma

Allegiant Air
#1107196
1.0
Details
My flight on Monday after Irma swept through the Tampa area was refused a refund for having to cancel. Couldn't even get a full voucher amount. Trip had been scheduled for over 2 months. Was told `You can still fly in, so no." Really? Low to no electric, water, gasoline but go anyway. Never again.
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Customer service

Allegiant Air - No toll free number for allegiant

Allegiant Air
#1100286
No toll free number for Allegiant. I am in Florida I have been trying to call allegiant's regular phone number and I also can't find a toll-free number I have a flight scheduled in two days but I have no electricity at my home here in Florida because of hurricane Irma I'm trying to get in contact with customer service
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Allegiant Air - They riped us off

Allegiant Air
#1084095
1.0
Details
They said credit card didnt go through,so I gave them wifes card.now Two rooms and no reemburment.
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Allegiant Air - Havnt heard back. !!!
Im am a freqent customer and never had a problem until this incident .when i boared airplane i sat down and noticed blood all over the window and wall .upon further inspecting i noticed it was all over arm rest which i put my arm in .i notified stewardess and she came...
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Anonymous
Eddie

Disgusting is right.May I add ? : it's not only what you touch in an airplane , it's the very air you breathe.Most "modern" aircraft provide nothing but recirculated air with ...

Anonymous
Anonymous

You posting this has already brought it to the attention of the public.

#1106910
Reply to reviews
We flew from Rickenbacker in Columbus Ohio to Ft Lauderdale Florida right after hurricane Irma. Our experience was inmeasureably horrible. There are so many problems with this airline. We encounterd atleast 5 issues with Allegiant airlines. The first issue was that the...
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1.4
#1105999
Reply to reviews
I actually liked my first part of my trip trying Allegiant air until they left me stranded in Florida just before Hurricane IRMA. I flew down to do some work on my home and Hurricane Irma became a threat while I was down there. I had a seat reserved on flight 1670...
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Anonymous
ChungWang12

Hi I'm glad to see your post and sorry it happened to you. Because I was left in a similar situation stranded by Aligiant. It was probably a different flight, my was out of ...

I liked
  • Trip down to punta gorda
I didn't like
  • Being stranded in a life threatening situation
#1099370
Reply to reviews
We flue from St.pete Clearwater airport to Indianapolis yesterday , paid 100 dollars 1 way for chihuahua in soft airline carrier. Stuardess comes and told us put dog side to side under seat , squeezed him in between two seats, no room for our feet, we had a dachshund...
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Anonymous
Anonymous

Its a federal law that carry ons including pet carriers be stowed All the way under the seat in front of you.No bags can stick out because in the event of an emergency(most ha...

#1089253
Reply to reviews
My husband has been working in California. I live in Arkansas. We see each other once a month on the weekend. We were going to meet in Las Vegas. I arrived about 1:30 PM on another airline. Neither of us had flown Alligent Airlines. He drove a hour to get to the Fresno...
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Anonymous
Anonymous

Lesson A1A for any airline...Do not depend on any type of new fangled app to get on a plane.Find a way to print the thing out.PeriodDot#oldschoolalwaysgetsontheplane

#1089106
Reply to reviews
Today my son and I arrived at the airport an hour and 15 minutes before our departure time. The woman at the Allegiant desk told me I wasn't all the way checked in and attempted to check me in on my phone herself and pull up boarding passes she then sends us downstairs...
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Anonymous
Anonymous

"Today my son and I arrived at the airport an hour and 15 minutes before our departure ""Allegiant recommends all passengers arrive at the airport at least two (2) hours prior...

1.4
#1088241
Reply to reviews
We are a family that shares custody of our children but live in two different states. We only use Allegiant Air because its most cost effective and has a Direct Flight to and From Las Vegas and Fresno, CA. Our kids (16&14) have flown this route for almost 5 years now...
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Anonymous
Anonymous

"because its most cost effective and has a Direct Flight to and From Las Vegas "I will never understand why people who absolutely have to be somewhere on time go with low cost...

2.2
#1083725
Reply to reviews